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Tips & Tricks


Screen Resolution Limit in Vista for ATI Video Cards

Get access to a higher resolution!

By Dragos Jijau, Software News Editor

23rd of May 2007, 17:06 GMT

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ATI Catalyst Splash Screen
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Recently I have decided to switch from Windows XP to Vista. I know Vista appeared months ago but my reticence regarding hardware and software compatibilities forced me to wait a bit. Now that most of the hardware manufacturers released versions of their drivers to be compatible with Vista determined me to attempt the transition. Though, before doing that I started a little investigation in order to find out whether the components of my PC were suitable or not for Vista. The result was delightful. I discovered that the processor, the HDD, the RAM and finally the video card were good enough for the mighty resource eater that Vista is. Even so, after I finished installing Vista a major surprise hit me: the screen resolution was limited to 1024 x 768.

The Symptom

Many users, including me, encountered an awkward problem after they have upgraded from XP to Vista or after they undertook a clean
Vista installation. I am talking about the impossibility to move the resolution slider in the Display Settings window to a higher resolution. There are cases where the maximum allowed resolution is 800 x 600 and others where it cannot exceed 1024 x 768. Practically the slider can be slid to an utmost threshold, which unfortunately is not pointing to the native resolution of the monitor, therefore causing a major inconvenient. For me, as I mentioned in the lead, the maximum resolution allowed was 1024 x 768 while the native resolution of my LCD screen is 1280 x 1024.

The solution

For those experiencing this inconvenient I am glad to inform them that I've got the solution. Unless you are having driver problems - I recommend you to install the latest drivers for your video card, monitor and AGP/PCI Express slot - the solution is quite simple.

Hence, if you are the owner of an ATI Video Card, you should first install the latest Catalyst Driver along with the Catalyst Control Center. Once you have done that, right click on your desktop and from the top of the menu select Catalyst Control Center. This will open ATI's proprietary control panel where you can configure the video card.

Choose advanced mode and in the left select Displays Manager. If the second display is enabled (in many cases it is enabled by default) the video card cannot allow the user to select a superior resolution than 1024 x 768 (or even less). From the Desktop and Display setup section drag the "Clone" display away towards the "Attached displays currently disabled". This will disable the second monitor that usually is the TV connected through the TV out connector.

When prompted click OK and go back to Display Settings. Surprise, the slider is no more limited and you can choose the desired resolution. In case you want to enjoy a movie on your TV do the operation again in reverse mode by dragging the display towards "clone" box.

Now you are no more limited!
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ATI | video | resolution | vista | locked
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User opinions:


Comment #1 by: Rizzla on 22 Jun 2008, 11:25 GMT reply to this comment

Awesome!!! I was looking for the solution for a looong time and you finally made it work on my pc :D thanks a lot!


Comment #2 by: ignoramus on 11 Aug 2008, 08:34 GMT reply to this comment

Wow! Was it this easy? Upon installing Vista, I was disappointed to see that I cannot increase the resolution above 1024x768. Tried Ati Tray tools, re-installed driver numerous times, tried to disable digitally signed drivers restriction via readydriver plus; all with no luck.

I suspected that this was due to attached tv as clone display; but it was not a problem in xp. Anyways, thanks a bunch...


Comment #3 by: Auzima on 02 Sep 2008, 14:21 GMT reply to this comment

This is great. Except either I'm confused, or somethings wrong. I don't even have two display settings, I only have one. I've got Ati, I know this much, but I don't know how to fix this up. Can someone help me? (I know this is a review thing, but still) T-T


Comment #4 by: Pim on 01 Oct 2008, 20:13 GMT reply to this comment

Thanks a lot! I couldn't find out how to solve this problem but it was easy once i red you're solution :D


Comment #5 by: tziambazis on 23 Nov 2008, 09:43 GMT reply to this comment

hey....i dont know y but it didnt work out for me ! i had from the beggining only one display enable, the second one was disabled. the resolution still remains as it was at 1280x1024! pls i really need some help! thxxx....


Comment #6 by: Breadfan on 21 Dec 2008, 23:18 GMT reply to this comment

Ah thank you! Very good article, it helped me.


Comment #7 by: adi on 28 Jun 2009, 12:42 GMT reply to this comment

Great article. I tried everything except this before :D. To install latest drivers, diret X, even was thinking might be from aero fancy interface and disabled... Thanks again for sharing your experience with us!


Comment #8 by: David on 02 Jul 2009, 19:18 GMT reply to this comment

Unfortunately, this does not work for me. On my Studio 1535 with Mobility Radeon HD 3450, the output is always limited to 1280 not 1920, even when I do the trick you describe above. I even upgraded from the OEM drivers to the 9.6 drivers using the "mobility modder".

Any ideas?


Comment #9 by: Jan on 15 Aug 2009, 22:10 GMT reply to this comment

Without knowing your hardware my guess is that this exerience is caused by the amount of memory available to your video card. Higher resolution, more colors and several monitors all consume more memory. Disabling second screen (or minimizing colors and resolution) may allow you to use the released memory for higher resolution on the first screen.
This is a limitation in your hardware, probably not a bug. That's just one of the reasons some video cards are more expensive than others.

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