The financial institution has issued a statement to explain how their login process works

Oct 17, 2012 07:27 GMT  ·  By

According to a security researcher, Santander UK stores highly sensitive information, including passwords and credit card numbers, in session cookies. The financial institution has come forward stating that the information stored in the cookies is not enough to compromise accounts.

“The data items stored within our cookies, if compromised, would not allow access to our online services on their own and our primary login processes do not rely on cookie data,” Santander UK representatives told The H Security.

“We review the use of our cookies and the data contained within them, and if necessary will review the IDs used by our customers to limit any future risks,” they added.

The bank claims that the security of its customers is a very serious issue and offers some advice on how accounts can be protected.

“Customers can change their IDs at any time themselves and are reminded not to use the ‘remember me’ function on public or shared computers,” they explained.