14 DAY TRIAL // If you are sometimes confronted with the idea of having a product that doesn't meet the manufacturers' specifications, then you go to the place you bought it from and smash it in the sales representative's head; well? that would be the normal reaction. Ahhh, and also add something like "what did you sell me? Do you see me as some kind of fool? I want to talk to your superior!" and so on.
And after such a colorful display of someone's vocabulary, you stop buying from that shop, that particular brand name, and put it all on the low quality of products "made-on-the-boat", also referred to as "ship-made". Now here's an interesting idea for you, what if a well known manufacturer sells you, let's say a monitor, and the panels are being made by another company than the one you bought the monitor from. You get upset, to say the very least.
This was the case of a number of customers which recently purchased Samsung LCD monitors only to find out that they were built with cheaper foreign-made panels. A user post on electronics site Danawa.com stated: "If a Hyundai car is found to have a Daewoo engine, should we keep calling it a Hyundai?"
Among the models that apparently use other types of panels than the ones produced by Samsung, is the 20-inch XL20, and even though there is no official answer till now, it is believed that the company does not produce those specific panel sizes, or that it is cheaper for them to buy from somebody else rather than manufacturing them themselves.
The monitors made by Samsung have a bigger retail price than the ones made by other manufacturers, and sometimes even by 20-30% more; and having to pay more for something less, is not such a good option. That is why a number of people that had purchased Samsung monitors with the non-Samsung panels were not so happy with the news and argued the company's decision on Danawa.com