Trion Worlds explains what happened and how it's going to make it up to players
Trion Worlds, the studio that administers the Rift online role playing game, has confirmed that “unauthorized intruders” have gained access to one of their account databases, managing to get a hold of user information like account names, encrypted passwords, email addresses and even the first and last four digits of credit cards used to buy subscriptions for the MMORPG.Hackers have targeted quite a lot of game companies this year, as after Sony suffered a major attack that jeopardized its PlayStation Network as well as its PC and PS3 online games, other companies fell prey to similar attacks.
Now, Trion Worlds has confirmed that one of its account databases was tampered with by unauthorized intruders, managing to get away with quite a lot of sensitive user data, although the studio says that full on credit card information hasn’t fallen into the hands of these hackers.
“The database in question contained information including user names, encrypted passwords, dates of birth, email addresses, billing addresses, and the first and last four digits and expiration dates of customer credit cards,” Trion Worlds said.
“There is no evidence, and we have no reason to believe, that full credit card information was accessed or compromised in any way. We have already taken further action to strengthen our systems, even as we, with external security experts, continue to research the extent of the unauthorized access.”
In order to once again secure its systems, Trion Worlds has revealed that all Rift players will be asked to change their passwords, reconnect their Mobile Authenticators, and provide new security questions and answers.
“You will notice on your next log in to our website that you will be required to change your password, and existing Mobile Authenticator users will also need to reconnect their Authenticator. When you log in, you will be prompted to provide a new password, security questions and answers, and be given the option to connect your account to our Mobile Authenticator to enhance your account’s security.”
Trion Worlds advises Rift players to change their passwords if they’re used on other websites and make sure to check frequently their credit card statements for any suspicious activity.
If you already own the Rift game, the studio is offering three days of complimentary game time once you update your password and security questions, while all players will be granted a special “Moneybags’ Purse” item, which increases looted coin amounts by 10 percent.
Rift was released in March, this year and was well received by critics and its community, managing to attract quite a lot of players, who are now forced to change their passwords.