Legitimate emails contain the customer's name and booking details
Customers of airline company Qantas (short for Queensland and Northern Territory Aerial Services) are advised to be on the lookout for bogus notifications that claim to represent “seat selection” fee receipts.“We are aware some customers have received a fake email claiming to be a Seat Selection fee receipt. These e-mails are NOT from Qantas. We advise you NOT to open any attachment in those emails as they may contain a virus,” Qantas representatives stated on Facebook.
They advise their customers not to open the attachments and delete the emails. Users are recommended to check their itineraries via the Manage Your Booking page on Qantas.com.
The company warns that legitimate “Seat Selection” emails always contain the recipient’s name and booking details, but they never come with attachments.
Australian users are provided with detailed recommendations on how to deal with such scams on the government’s Stay Smart Online site.