Here's what to try if you are experiencing problems with your Surface Pro 3

Jun 27, 2014 21:27 GMT  ·  By

Yesterday we reported to you that some Surface Pro 3 tablets are suffering from the same limited Wi-Fi connectivity issues that have plagued other Surface models in the past, including the RT SKU launched by Microsoft in October 2012.

While we've already received confirmation that there's indeed a problem with a batch of Surface Pro 3 tablets, Microsoft is yet to reply with a fix, so users whose tablets are experiencing limited Wi-Fi connectivity issues are basically left without an official way to deal with the problem.

Fortunately, some of the users who found the same bug on their tablets already tried a number of workarounds, a few of which actually solve the problem temporarily. Keep in mind that not all are guaranteed to work in your case too, but they're still worth a chance if your Surface Pro 3 loses Wi-Fi connectivity all of a sudden.

Basically, the easiest way to deal with this is to turn Wi-Fi off and back on after a few seconds, which does nothing more than to reset your connection. This should work in most of the cases, although we admit that it's extremely annoying to do this every time you're experiencing the same problem.

Restarting the Surface Pro 3 completely could also solve the issue, but this obviously takes time and gives you no other option that to close all running apps.

Some people said that simply waiting a couple of minutes until the Wi-Fi connection is restored usually does the trick, while others even tried to reinstall the Wi-Fi drivers to repair any possible bug.

Another more complex possible workaround is to access device manager and disable all power management options of the Wi-Fi adapter, thus making sure that when the tablet goes in stand-by, you won't lose the Wi-Fi connection. That might however affect battery life, which in the case of a Surface Pro 3 tablet is really important.

While this isn't yet confirmed, it appears that it's all just a software bug and there's nothing wrong with your tablet. Microsoft hasn't yet commented on these problems, but there's no doubt that the company is already investigating reports and should provide more information on what's happening anytime soon.

A firmware update should do the trick for all users, so next month's Patch Tuesday could be the day when all these issues might come to an end. In the meantime, just try the above and let us know what works for you in the comment box after the jump.