We provide you with a compilation of possible solutions to the problem

May 26, 2014 08:37 GMT  ·  By

The ASUS VivoTab Note 8 tablet was a pretty hyped product when it came out and one of the reasons for its success was the Wacom Stylus. But as most good things come an end, several months later the stylus was revealed to have stopped working for many users.

For the moment ASUS hasn't followed in the footsteps of Dell, which pulled the Active Styluses for the Dell Venue 8 Pro and Venue 11 Pro from sale, before shipping replacements to affected customers.

Apparently, the problem is far from being fixed, but users on TabletPCReview forum and some of our readers, as well, have come up with possible fixes that might help you regain your stylus’ functionality, even if briefly.

We suggest you try them out and see which works for you, because ASUS seems to be taking its sweet time when dealing with this apparently wide-spread issue.

Here’s what user hehee is recommending for those having pen driver error issue 10.

1. Remove the stock Intel HD drive. Restore back to Microsoft basic VGA driver 2. Uninstall Wacom driver and software. Restore to 12C HID device 3. Restart 4. Install Wacom Feel driver 720-4 5. Download the Intel HD driver for j1900 itx.board. Get the version 10.18.10.3496 6. Restart.

He goes on to note that the pen has been working for two days straight since he applied the fix. But the solution does seem to be a temporary one.

Sadly, he later comes back to say the problem resurfaced. However, he manages to get the pen running again.

“Hi , discover the problem actually re occurred again , this time i delete the registry like the other member mentioned in previous post. this time I also realized the auto run "igfxCUIService1.0.0.0.0" service actually had conflict with the wacom driver.”

“By then disable the services and try to remove some registry entries. the pen work again. for one day till now.”

Another fix provided by one of our readers goes like this:

1. Go to Device Manager 2. Double click and go to the Driver Tab 3. Click Disable, then Enable.

Keep in mind these are unofficial fixes and might work for you or not. Apparently, the issue doesn't go away for good, so don’t be surprised if you end up pen-less again.

But while we wait for ASUS to provide a viable solution for this problem plaguing one of its better tablet products, it’s worth giving it a shot.