PlayStation Network Still Offline, Sony Doesn't Know When It Will Be Fixed (UPDATED)

By on April 26th, 2011 06:05 GMT

UPDATE: Sony has officially admitted that the PSN has been hacked and that personal user data, from PSN IDs or passwords to even credit card data has been compromised.

Even more bad news for PlayStation Network users, as even after almost six days since the online service went down, Sony still doesn't know when it will be up and running.

PlayStation 3, PlayStation Portable and owners of other multimedia devices from Sony have been seriously affected by the lack of access to PlayStation Network services, which started experiencing problems at the end of last Wednesday.

Shortly after that, the whole PlayStation Network went offline, with users experiencing errors with codes like 80023102 or 80710A06.

Sony admitted that its whole online service was compromised, and last week revealed that it would be back online in just a couple of days.

Now, as we're nearing the sixth day without the PlayStation Network, Sony is saying that it doesn't know when the service will be back online.

"I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or time frame to share at this point in time," said Sony's Senior Director of Corporate Communications, Patrick Seybold.

"As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience."

According to a previous update posted by Seybold on the official PlayStation Blog, the company is working around the clock to not only get the PlayStation Network up and running, but restructure the whole system to provide extra security.

"Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security," Seybold added.

The PlayStation Network outage struck Sony at a really bad time, as the whole online service was out right after the launch of two online-dependent games, in the form of Portal 2 and Mortal Kombat, not to mention right during Easter, when lots of people had days off.

67 Comments