PlayStation Network Still Offline, Sony Doesn't Know When It Will Be Fixed (UPDATED)
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: Sony has officially admitted that the PSN has been hacked
and that personal user data, from PSN IDs or passwords to even credit card data has been compromised.Even more bad news for PlayStation Network users, as even after almost six days since the online service went down, Sony still doesn't know when it will be up and running.
PlayStation 3, PlayStation Portable and owners of other multimedia devices from Sony have been seriously affected by the lack of access to PlayStation Network services, which started experiencing problems
at the end of last Wednesday.
Shortly after that, the whole PlayStation Network went offline, with users experiencing errors with codes like 80023102 or 80710A06.
Sony admitted that its whole online service was compromised, and last week revealed that it would be back online in just a couple of days.
Now, as we're nearing the sixth day without the PlayStation Network, Sony is saying that it doesn't know when the service will be back online.
"I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or time frame to share at this point in time," said Sony's Senior Director of Corporate Communications, Patrick Seybold.
"As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience."
According to a previous update posted by Seybold on the official PlayStation Blog
, the company is working around the clock to not only get the PlayStation Network up and running, but restructure the whole system to provide extra security.
"Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security," Seybold added.
The PlayStation Network outage struck Sony at a really bad time, as the whole online service was out right after the launch of two online-dependent games, in the form of Portal 2 and Mortal Kombat, not to mention right during Easter, when lots of people had days off.
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|Comment #1 by: TJC_69 on 26 Apr 2011, 06:20 UTC|| reply to this comment|
Yeah , its a confusing issue. Lots of different stories floating around the internet right now. One website also claiming they have a source from SCEE telling them that it should be back up today.....
Who knows , maybe check back in a few weeks or something.
|Comment #1.1 by: 813 bro on 30 Apr 2011, 00:22 GMT|
yea i hered some * to but wateve
|Comment #2.1 by: philldebowl on 27 Apr 2011, 22:01 GMT|
ps3 guy, are you in second grade?
|Comment #2.2 by: 813 bro on 30 Apr 2011, 00:17 GMT|
get a life
|Comment #3 by: Vince on 26 Apr 2011, 15:27 UTC|| reply to this comment|
does this mean hackers got my credit card #
|Comment #3.1 by: ps3 guy on 27 Apr 2011, 00:38 GMT|
i hope not they were talkn abt people getn there credit cards numbers stolen and sony said they didnt care wtf
|Comment #3.2 by: Ts on 28 Apr 2011, 22:52 GMT|
That is why i dont put my credit card online i only use prepaid :l
|Comment #4 by: XxbulldogxX on 26 Apr 2011, 17:28 UTC|| reply to this comment|
i just bought my new xbox360 and sold my ps3. thanks sony.
|Comment #4.1 by: tweety on 28 Apr 2011, 20:28 GMT|
so did the hack it them self if they dont care?
|Comment #4.2 by: 813 bro on 30 Apr 2011, 00:18 GMT|
good for u wow mo mone cares
|Comment #5 by: DGkBEASter on 27 Apr 2011, 00:20 UTC|| reply to this comment|
i hate SONY ive bought every expensive console for horrible times lik this i threw my PS3 Slim and FAT and happpy with XBOX360
|Comment #6 by: ps3 guy on 27 Apr 2011, 00:36 UTC|| reply to this comment|
You no sony that every day that Playstation network is down Your compony looses thousands of fans .GET IT FIXED my 7th grade freind could get your network up>
|Comment #6.1 by: 813 bro on 30 Apr 2011, 00:21 GMT|
good for u
|Comment #7.1 by: 813 bro on 30 Apr 2011, 00:19 GMT|
|Comment #8 by: alr-69 on 27 Apr 2011, 13:27 UTC|| reply to this comment|
i didn't realize how much i missed playing basketball or leaving the house as there is still sun light all thanks to playstation networks o by the way sony i hate you.
|Comment #8.1 by: 813 bro on 30 Apr 2011, 00:19 GMT|
see u have a life umlike other people wow good for u
|Comment #9 by: KIDPOKER179 on 27 Apr 2011, 14:25 UTC|| reply to this comment|
IF U R STUPID ENOUGH TO USE YOUR CREDIT CARD ON SOMETHING LIKE THIS U DESERVE WHAT U GET U SHOULD ALWAYS USE A PSN PRE PAID CARD LIKE I AND ALOT OF OTHER PEOPLE DO THAT I KNOW .PEOPLE SHOULD KNOW BETTER
|Comment #9.1 by: Exploitationist on 04 May 2011, 20:25 GMT|
Arn't you special....look everyone someone is perfect.
|Comment #10 by: sam91877 on 27 Apr 2011, 15:25 UTC|| reply to this comment|
is sony gonna take responsiblity if my personal data is used fraudulently
|Comment #12 by: Sony customer on 27 Apr 2011, 20:28 UTC|| reply to this comment|
I'm trying to stay with Sony but honestly I am thinking of trading my ps3 and all my Sony stuff for a xbox 360. I don't mean to gripe but I'm tired of not being able to even at lease chat with my online friends...who knows when they'll turn psn back on...getting the the point I don't half care
|Comment #14 by: philldebowl on 27 Apr 2011, 21:57 UTC|| reply to this comment|
how can they not know how long this is going to take to fix?
|Comment #15 by: Delta-Lima-3 on 27 Apr 2011, 22:06 UTC|| reply to this comment|
Its sad that it has come to this. Of course Anon denies any involvement, where they thought they would be seen as heroes for taking down big bad Sony, they now have 70 million people in line to kick their * . Personally, I think that when these pussies are caught they should be charged with terrorist activities. Throw a few away in Fort Levinwoth and it wont happen again. I would love the * responsible to show up at my front door. We'll see how tough they are without a computer.
|Comment #17 by: soon2switch2xbox on 27 Apr 2011, 22:39 UTC|| reply to this comment|
Stop thanking me for my patience and get the * thing online!
|Comment #18 by: cassius gilliam on 28 Apr 2011, 05:02 UTC|| reply to this comment|
i think its funny that there network is weak and prolly a seventh grader hacked th peogram lmao
|Comment #19 by: mrs staff on 28 Apr 2011, 12:32 UTC|| reply to this comment|
i miss my games so can you please let us all know when we get our net work back
|Comment #20 by: sony suks on 28 Apr 2011, 15:15 UTC|| reply to this comment|
sony wants to get this problem sorted xbox 360 rule
|Comment #21 by: hiroto on 28 Apr 2011, 16:19 UTC|| reply to this comment|
I do not why people hate sony. I is not their fault. The blame should be put on the person or group who hached the system. Eventually I thought this would happen, but I did not know this would be down this long. I would still like to thank sony playstation for providing me with great on line gaming
|Comment #21.1 by: killa on 29 Apr 2011, 21:00 GMT|
well thats true but i hope they didnt get my card too
|Comment #21.2 by: 813 bro on 30 Apr 2011, 00:20 GMT|
thank u dam someone is smart here good shiy bro
|Comment #23 by: tweety on 28 Apr 2011, 20:26 UTC|| reply to this comment|
sucks but what happens with our info will they let us know if we were a victim of fraud?if so will sony take care of it.i dont think so
|Comment #24 by: Ts on 28 Apr 2011, 22:52 UTC|| reply to this comment|
BULL JUST GOT A PS3 And now i cant pwn my buddy
|Comment #25 by: Ayoo on 29 Apr 2011, 01:13 UTC|| reply to this comment|
this sux now how am i going 2 play wit my best friend from a far place from me huh.... come on sony hrrry up plzzzzzzzzzzz
|Comment #26 by: tahacemal on 29 Apr 2011, 09:08 UTC|| reply to this comment|
i would get more * if we were paying
|Comment #27 by: Yo Mama on 29 Apr 2011, 19:44 UTC|| reply to this comment|
All of you who are getting mad cause the network is down get a * life for real, ya'll are pathetic for getting * hurt over this * you ain't going to die so get over it and wait.....
|Comment #28 by: 813 bro on 30 Apr 2011, 00:32 UTC|| reply to this comment|
yo sony the new call of the dead zombie map go hard keep up the work on the map packs
|Comment #29 by: kappers on 30 Apr 2011, 02:54 UTC|| reply to this comment|
I love Playstation. I've always liked them. I'd hate to have to switch over to Xbox :(
|Comment #29.1 by: Nickbobjoe on 07 May 2011, 00:28 GMT|
Dont we all Playstation is WAY better that xbox360 Sony just needs to get it together and fix it and fast
|Comment #31 by: Thomas Jefferson on 30 Apr 2011, 15:36 UTC|| reply to this comment|
Sony... have you interviewed any of your staff? with such a big security breach, you would think it was an inside job. thats where i come out. please get it fixed or i will become an xbox fan again
|Comment #33 by: Jxybduhdjrndijxd Dylan on 30 Apr 2011, 16:50 UTC|| reply to this comment|
They say that it will be back up on May 4 bummer I want to play online :(
|Comment #35 by: tianna on 01 May 2011, 19:44 UTC|| reply to this comment|
they need to hurry the hell up and get it done i bought a whole bunch of games and there not working is it the network or they dont work not sure.
|Comment #36 by: osama's alive on 03 May 2011, 03:55 UTC|| reply to this comment|
hilarious. sony duz suk 4 dis. xbox sukz 2.
|Comment #36.1 by: Exploitationist on 04 May 2011, 20:27 GMT|
mad English skills brother!
|Comment #37 by: tapi_yoda on 04 May 2011, 10:51 UTC|| reply to this comment|
to bad they cant trace were the hack came from, charge him/them with 70million counts of fellonys and let all of sony fans beat him/them to dead to set an example(stupid hackers)
|Comment #37.1 by: Baller on 04 May 2011, 21:45 GMT|
boya i hate this
|Comment #38 by: JDS_1999 on 05 May 2011, 01:40 UTC|| reply to this comment|
this is messed up I can't even play my friends online
|Comment #40 by: KU_BIRD_FAN85 on 05 May 2011, 16:07 UTC|| reply to this comment|
Wow really you can't tell us when it will be on and all you can say is sorry its funny this happens just after a much awaited game FINALLY came out (SC4) after push back after push back you know i use to have a X box but gave it up for a PS3 and this is what i get nice. Just to think that Sony is already working on the PS4 is sad make sure the product is worth selling before releasing it, cause its most likely going to be a waist of money like the PS3 is I mean really you (SONY) should do something to make things right and not just the network back up , you should comp us, the buyers the ones that are out, that would show us how SORRY you are not a few words that don't seem to mean anything. Hey Sony it sad that Nintendo is still going strong and its been around longer then Sony .........
|Comment #41 by: chino on 06 May 2011, 04:39 UTC|| reply to this comment|
if your working around the clock so why does it take 2 freaking weeks to fix this problem . hire some new technicians . im about to switch to xbox even thou i hate xbox . please get it fix soon
|Comment #42 by: SILAHA46 on 06 May 2011, 18:02 UTC|| reply to this comment|
I HAVE BEEN WITH PLAYSTATION SINCE THE BEGINING (PS1)SUPPORT YOU GUYS AND ALL THE HARD WORK AND EFFORT.IN THIS TIME OF STRIFE I STAND FIRM WITH ENTIRE STAFF AND PS COMMUNITY.ANDREW SERQUINA
|Comment #43 by: swag x overload on 06 May 2011, 20:03 UTC|| reply to this comment|
wtf i just bought my playstation and the day i bought it the network goes down do you guys know how i feel i think i should be giving something uhh im so *
|Comment #44 by: DEN on 06 May 2011, 20:34 UTC|| reply to this comment|
80023102 or 80710A06. are network settings Unfortunately not from ps3 its from your ISP
|Comment #45 by: kakiller863 on 06 May 2011, 21:50 UTC|| reply to this comment|
come on sony you can do it we have faith in you
|Comment #46 by: Mr_Twist on 06 May 2011, 23:01 UTC|| reply to this comment|
its all good get it fixed and give it back...
|Comment #48 by: valleyrocks on 07 May 2011, 01:37 UTC|| reply to this comment|
sony rocks stop dissing give it time
|Comment #50 by: DAblimpInator on 07 May 2011, 19:12 UTC|| reply to this comment|
you're ganna loose everyone! SONY HURRY UP!
|Comment #51 by: xboxsuksd*** on 10 May 2011, 01:12 UTC|| reply to this comment|
I JUST WANT TO PLAY SONY HURRY UP PLEASE!!!!
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