In some cases, changing the password doesn't protect the account

Jul 20, 2012 11:59 GMT  ·  By

Starting with July 10, Pinterest representatives have been busy publishing Account Security notices. The decision comes after a number of accounts have been hacked and abused by cybercriminals.

The social media site begun with a post entitled “Help! Someone is accessing my account without my permission.”

The advisory covers the basic steps users must take if they notice any unusual activities: change of passwords and removal of pins posted by others than the account holder.

However, besides the basics, some other scenarios are covered as well.

“If changing your password does not solve the issue, please submit a ticket for assistance,” the post reads.

Customers are also urged to provide any useful hints that could point out the culprit.

“Consider whether you have recently encountered any misleading 3rd party apps, if you use web browser extensions, or if you use the same password on multiple sites. We also recommend running trusted antivirus software to check your computer for malware.”

The situation appears to be escalating each day and, on July 13, the company announced that it would be locking down accounts that present any suspicious activities.

In an attempt to learn more, they’ve published a “locked account survey” in which users are asked for additional details regarding the security issues that may have led to the incident.

The questions are related to the customer’s web browser, antivirus software, third party plugins, add-ons and toolbars, and Pinterest-related apps.

According to some of the readers of LLsocial.com, this may have something to do with shady posts, Facebook posts in particular.

The malicious ones advertise work-from-home jobs, business opportunities, jobs, get rich schemes, and other such content.

Until Pinterest gets to the bottom of this, users are advised to be cautious when clicking on pins or posts. Also, it’s recommended that they change their passwords in case they notice any unusual activities with their accounts.