Customers want to know whether Apple is killing the Mac Pro

May 25, 2012 09:55 GMT  ·  By

Lou Borella, a professional editor and graphic animator in the NYC area, is an avid Mac Pro user. Actually, he was an avid Mac Pro user, going by his lengthy letter to Apple which he posted on Facebook for the entire world to see.

With 5,770 likes, it’s almost impossible someone at Apple hasn’t already heard Lou’s cries, but we’re happy to do our bit and help spread the word. After all, Lou isn’t alone in his grief.

“Hello Apple. Remember me? I’m one of your loyal users. I’m one of the guys who has owned 2 MacPros [sic], a G5, a G4, 4 laptops, one iMac, 4 iPods, one MacMini [sic], 4 iPhones and a bevy of other peripherals and software packages over the last 10 years,” Lou writes.

“I’m looking for a little clarity,” he says. “Can you please let me and the other people on in this group know what is going on with the MacPro? Its been neglected for far too long. We realize all the success of the iPad and iPhone and we’re really happy with our new toys. But unfortunately many of us need to make decisions on hardware for professional uses that allow us to make a living.”

Lou continues explaining why the Mac Pro is essential to his business, why he believes Apple is not acting in good faith by saying nothing about this Macintosh model for years, and so on.

“The professional software applications like CS6, AVID, Protools, Smoke and others require the most powerful hardware available. The ability to configure systems with specific hardware is essential for our businesses. The iMac is not the answer for these situations,” Lou argues.

He asks the company directly:

“Can you please let us know what your plans are? Is the MacPro officially dead? Are you going to license OSX to another hardware manufacturer to build powerful desktops? You have the best OS on the market. Please let us put it to good use!!!”

Indeed, Apple has neglected the Mac Pro for quite some time now, and while it would be nice on behalf of the company to discontinue the product officially, it isn’t legally bound to do so. Not yet, anyway.

“We have waited patiently. We are only asking for a little insight,” Lou writes, preparing his closing statement.

“A timeframe would really go a long way in this relationship. Please, either set us free and tell us that the hardware is dead or give us a little peak behind the curtain. Its not too much to ask. We cannot wait any longer and its really not fair to string us along like this.

Sincerely Lou Borella and the Creative Community”

One reassuring word of advice, if we may.

WWDC 2012 is a couple of weeks away. Apple is almost certainly unveiling new hardware at the event, including some recently-rumored Retina-capable MacBook Pros. We’d say this is the best time for Apple to confirm whether or not they’re keeping the Mac Pro on board. If they’re ditching it, they may not make it official on stage, but the announcement will come soon thereafter.