When i first got a blu ray movie it wouldn't even load but since i stoppped the ps3 from loading dvd's as soon as i put them in, i haven't had a problem when any of my blu ray's it works perfectley

I'm having a bit of a different problem...
We have an old 40 gig PS3 which refuses to play blu-ray movies... I thought this might have been due to the PS3 falling off a chest of drawers, but it still plays Blu-Ray games fine.. Whenever we try to watch a Blu ray movie we just get a loading symbol in the corner then it black screens for a while and goes back to the Ps3 menu.. It's really annoying because we just bought a 42 inch plasma and can't enjoy high def movies!!

I have the exact same problem Liz. Word from Sony is that its a hardware issue and we have to send it in to be repaired for the sum of 100-150 dollars,... but how can it be a hardware issue if I can still play PS3 games? That means my blu ray laser is working. I can play dvd's and cd's as well which means that laser is working as well. this is CRAZY. How can Sony NOT think its a firmware issue and release another update to remedy this problem? There are at the very least hundreds of people who have the EXACT SAME PROBLEM thanks to update 3.56 and have all been told the same thing by Sony reps,.... "it works on my system, and this is the first I've heard of this problem. Really???? There's literally one thread dedicated to it on the US PS3 Forums, the UK forums, and another forum in asia. Its just looney that they'd think they can brush off the problem like that.

I bought the 80 Gb end of Septembre. Was perfect at the begining (movie+game). But less and less able to read BD until no more at all => back to Sony...

I've got the same issue 1st 3 times I tried to play BR disc. Can anyone resolve this issue. Have the latest firmwear & nothing. It plays for like 5 miinutes then it stops try to play again same thing.

My 15 month old PS3 stopped reading blurays a few days ago. So far, sony refuses to address this issue without "Charging" me a minimum of $150.

Please email me at napabulldog@yahoo.com if you are having a similar issue. It may be time for Sony to own up to their faulty PS3 units that many of us are stuck with!

the same thing for me. wont play blu rays or games. even went and bought a blu ray cleaner... still nothing.

Ever since I updated my PS3 to the 2.70 firmware
my Bluray films & game discs wont load

DVD's load and play as well as CD's

But Blu Ray - no way!

Its 15 months old and out of warranty

waiting on an update :-(
I'll try disabling outrun

no surprise there sony pretty much put the noose around the neck when they decided to use blu-ray in it from the start. blu ray is failing, it will be dead soon and with it the ps3. sony are losing billions from the ps3 are in last place in sales as well as the psp (which never even gets mentioned or advertised here.) Sony made a big mistake this gen and now their paying for it literately.

Just got the latest 120gb ps3 slim and plays games fine , but plays Blu-Ray movies ridiculously loud ??? anyone same problems??

ughh...mine's doing the same.
It started doing it right around the time i did a software update. Does anyone know if Sony is releasing a patch to remedy this issue? Or am I going to have to pay them to fix it, or get a new ps3?

I too have similar situation. I bought ps3 80GB and it worked fantastic for games and blu ray movie. once I uploaded pics from my camera phone through USB and since then problem started. I wonder why? The problem is when I wanted to view a blu ray movie, I inserted blue ray movie disc "Quantum of solace" and that's it... it does nothing... the screen just goes black.

Earlier to pics upload, the same blu ray disc was able to play in my ps3. I tried every possible and known methods to me, no luck yet. Can any one help me to figure this out?????

Iv got the same no blue ray game or film loading, but DVD and cd working fine. Iv reset the entire system and still the same error iv also held the eject button to make the fan spin faster and blow the dust out. My friend got the console the same time as me this will be 2 years this December he had this error early on, only 5 months in. He called them and he was advised there was a bad batch with this error iv not investigated properly as he was within warrenty period.iv not contacted Sony yet but I did get mine with him but only had this problem 2 years down the line so gunna see what they say then post more kungfumorgan@hotmail.com

Just another victim. CD's and DVD's work fine, and sometimes games, but that is only after reformatting or reinserting my game 10 to 20 times. When we update firmware we should get an extended warranty. Why should I have to pay $150 for what they obviously have broke? Just out of warranty by a month or two and I am becoming less of a Sony fanboi by the minute.

I have a similar issue, works for DVD's but not the Blu Ray movies.

this was weird. on a day when i wanted to play a game i get a message what says i had to update my system so i did and when the update was done my ps3 suddenly couldn't play any blu-ray disc's any more and now i cant't watch blu-ray movies and i can't play any games no more who can help me with this problem

call sony and they will walk you throug a complete reset but I just did this and the player now takes a while to load blu ray and games but it works for now maybe I can get a little more use out of the 500 dollar paper weight.

I called sony and had to reset my PS3 to its default settings. But that didn't work either!! Sony says I have to wait for the new update but they don't know when it will be available. So for now I can only watch certain Blu-ray movies :-(

I am having the same problem with mine it only plays certain blueray movies

Screw sony, I'll never buy a sony product again, it played 7 blu-ray movies, then I updated the software, and it won't play ANY kind of disc. BYe bye sony, you were sucha trusty company in the 70's. It's not my job to troubleshoot your lousy engineering. No more getting screwed by you !

Has anyone tried a class action lawsuit for this faulty product?

same problem only 14 months old and will not play blue ray movies but it will play the games

* it it happened to me too now. i just bought a bunch of bluray movies and now it will read some of them but not others. whats crazy is that i watched 300 and now it wont read at all anymore. anyone figure out a way to fix this?

mine can't play blu-ray movies, it makes this noise when it tries to read bd movie, it only plays games.....i don't get it, i thought sony made quality products. maybe a blu-ray player is a better choice?!?!

Same problems happened to me while trying to watch a Blu-Ray movie on my flat screen TV. The movie would either freeze or the TV would shut off. Not human error because the remote was on the table. I was using a Vizio HDMI Blu-Ray player which works just fine when a non Blu-Ray DVD is used. I guess the problems must be more serious than we know.

ITS HAPPANING TO ME DID ANYBODY FIND OUT HOW TO FIXS THS PROBLEM MINES PLAYS BLUE RAY GAMES AND DVDS JUST NOT BLUE RAY MOVIES PLEASE HELP. IVE TRYED EVERY THING I COULD THINK OF

My system picks up the disks but once it gets to a loading screen it either freezes or never finish loading this only happens with a few disks both games and blu ray. what should i do

umm i have a ps3 and i have put a bue ray movie in and it is not working can you help- lauren

I had a problem with my PS3 after 1 month from the purchase. the problem was that when I inserted a disc it was not automatically loading it. Anyway I brought it to the service. after 3 weeks they gave me another one, swapped it. It didnot play the bluray movie discs anymore. the error it says stg like: this video file cannot be played 800299AE. I asked to customer relations, the lady ansering the call did not help very much, just suggested to bring it back to the service again. I searched the internet and saw a lot of complaints about the same issue. Unfortunately no satisfactory info on how to fix it. even some people say they have the same problem after they had serviced their PS3s. Anyway in short this swap procedure is just a disaster. Never accept swap for your original machine. just a warning...

well not anymore .