Some OnePlus One were having troubles with their displays

May 9, 2015 09:39 GMT  ·  By

OnePlus One launched on the market as the “flagship killer” and immediately attracted the attention of users because it was affordably priced and offering powerful specifications.

However, there has been a particular problem plaguing select batches of the handset ever since the device started shipping out to consumers – touchsceeen issues.

OnePlus has been rolling out a number of fixes over the last 12 months, which aimed to solve these problems, but as it appears, not everyone was happy with the outcome. But luckily, OnePlus is not giving up in trying to deliver the best experience it possibly can.

The company’s fonder Carl Pei has announced on the official OnePlus forum that they are working with hardware supplier Synaptics (in charge of delivering the hardware interface for touch on the OnePlus One) on a final firmware update that will finally solve the problems permanently.

OnePlus is cooking up a new update but until then...

If you are an OnePlus One owner who was been plagued by similar touchscreen issues, you should know that you have the right to contact the OnePlus support team and demand a replacement (if you still have the warranty).

On the other hand, if you want to wait until the firmware update comes rolling out, chances are it shouldn’t be all too long before that happens. But if you had enough of dealing with these pesky incongruities, you can go ahead and contact support.

In related news, while OnePlus is trying to fix some problems related to their current flagship product, the company is also working towards launching the next-gen OnePlus 2.

The majority of the handset’s specs have leaked online revealing that the device should arrive with a 5.5-inch or 6-inch display with 2K resolution (2,560 x 1,440 pixels), at least 3GB of RAM and a “better than TouchID” fingerprint scanner.

Recently, the company’s CEO confirmed the next-gen flagship would boast a Snapdragon 810 on the inside. The choice of launching a device running on the platform in Q3 might seem puzzling to some, especially since Qualcomm might have already outed the Snapdragon 820 by then.

But economically, the decision is a pretty rational one, because OnePlus is waiting for the prices to drop, in order to offer a high-end device at an affordable price, which according to our information should be around $403 / €355.