November 2010 Xbox 360 Dashboard Update Problems Confirmed
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Microsoft started rolling out the fall Xbox 360 Dashboard update yesterday, November 1st, 2010, and just after it gave the refresh the green light for users worldwide, the company also confirmed the first issues with the release.
Softpedia readers that came across my article about the new features in the Xbox 360 Dashboard update
, also complained of seeing a range of problems, from the refresh failing to complete, to losing content.
The Redmond company has confirmed officially that it is aware of the glitches impacting Xbox 360 users, noting that some problems are inherent to an update of this magnitude.
“There's a ton of new functionality in this update including Zune Music, ESPN, improved voice chat quality, enhanced Family Settings, and more,” a member of the Xbox LIVE Operations team explained
“As with any significant update like this one, some issues are bound to pop up and we're working hard to resolve them.”
According to the software giant, a couple of issues have been reported the most by gamers.
“Problems downloading the new update or new/updated applications like Zune or Netflix. There are a couple of different error messages that you might get here, and they all mean essentially the same thing - "Please Try Again",” the Xbox LIVE Operations team member added.
“Being asked to pay for content you want to download that you've previously paid for. If this happens to you, simply decline and repeat the download process. This problem is intermittent, and typically on another attempt LIVE should recognize that you already own the content and allow you to re-download it for free.”
In addition, there is another glitch that needs to be resolved: “Yes, we aware of the Avatar Editor/Marketplace issue and are working on that as well.”
Microsoft is currently hard at work, focusing on resolving the issues reported by Xbox users. There are also a number of problems sent directly to the company.
The promise from the software giant is that they will be resolved as soon as possible, and that info will be provided to customers when that happens.UPDATE: Major November 2010 Xbox 360 Dashboard Update Problems ResolvedAre you experiencing any problems with the November 2010 Xbox 360 Dashboard Update? Please detail any issues in the comments section below.
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|Comment #1 by: Xbox on 02 Nov 2010, 09:41 UTC|| reply to this comment|
I can't just watch my netflix WTF why do I pay for xbox live
|Comment #1.1 by: BRAWK on 03 Nov 2010, 04:05 GMT|
it won't let me watch netflix either, it keeps saying a secure connection between my tv and console has been lost. It was working fine last night with the new update but today, no it won't work. I'm almost tempted to buy a ps3, nothing but problems from microsoft ever since my first xbox 3 years ago
|Comment #2 by: simon on 02 Nov 2010, 09:59 UTC|| reply to this comment|
xbox now not recognise my pc half time, when does only stream pics, cant find vids or music when it could before
|Comment #2.1 by: BTiLC on 11 Nov 2010, 20:41 GMT|
Same problem. My PC still sees the Xbox, but my console will not see my PC video, music or picture folders anymore. Contacted Microsoft, but they have not been able to resolve the problem yet.
|Comment #3 by: PapiMaC on 02 Nov 2010, 10:11 UTC|| reply to this comment|
My 6 year old gamertag will not remain logged into LIVE when trying to access games or online content. My 4 month old gamertag has zero issues. Both gamertags are under current GOLD memberships.
|Comment #3.1 by: Chris on 02 Nov 2010, 10:39 GMT|
I know, one keeps saying i have been suspended due to a problem with my payment option? WTF i have used the credit card thing once and that cost waaay to much, i cant get on any games WHAT-SO-EVER!
|Comment #3.2 by: red chaos22 on 07 Nov 2010, 21:53 GMT|
Yh i have the same problem i called them and they couldnt fix it right there and then. It only happens with the main account. All the other accounts work fine
|Comment #3.3 by: Tyler A. on 08 Nov 2010, 20:36 GMT|
i have the same thing going on, plus i have no friends list and basically cannot do anything with live and ive had my gamertag since original xbox live. This is BS. please email me when your problem is fixed. firstname.lastname@example.org Thanks
|Comment #4 by: Frosty on 02 Nov 2010, 10:35 UTC|| reply to this comment|
My xbox won't even connect to xbox live now!!!!!
|Comment #4.1 by: wolfskull7 on 25 Nov 2011, 11:34 GMT|
me neither! I'm updated to the software 2.0.13604.0 and it keeps trying to update but fails and won't sign me into live! HELP!
|Comment #5 by: DesertHead on 02 Nov 2010, 10:40 UTC|| reply to this comment|
Hi, my son plays Reach and others with 95 friends on live and they have all disappeared after updating, anybody got any thoughts and similar issues?
|Comment #5.1 by: ryguy8954 on 03 Nov 2010, 02:46 GMT|
mine as well has lost all contacts, and i get error message when accessing contacts: STATUS CODE: 80072746
|Comment #5.2 by: Kayley on 05 Nov 2010, 07:36 GMT|
mine has also done this, ive lost all my friends
avatar items ive purchased dont work
and any game updates ive done dont work! ARGH!
|Comment #6 by: Xbox 360 buf on 02 Nov 2010, 10:44 UTC|| reply to this comment|
we have people here unable to press button A when shown to.
|Comment #7 by: Bill Gates on 02 Nov 2010, 10:56 UTC|| reply to this comment|
ESPN and other demo download cause the console to freeze
|Comment #8 by: cannibalcorpses on 02 Nov 2010, 11:29 UTC|| reply to this comment|
i cannot join my friend on dead rising 2 co-op games now. I am using an xbox 360 and he is using a pc. i am also unable to chat with him through the service either...it connects but no audio.
Is this yet another problem to do with the new dashboard update i wonder?
|Comment #9 by: Aknot on 02 Nov 2010, 11:43 UTC|| reply to this comment|
The Interface is so bright its ridiculous, my dashboard I mean Trashboard has frozen on many times now, and whats with the NT4 look, its just plain horrible and on top of that everyone sounds like they are sitting in an oil drum when talking.
|Comment #10 by: Rohan on 02 Nov 2010, 11:53 UTC|| reply to this comment|
I'm a keen Fifa player... On the latest version of the series 'Fifa 11' they have introduced a code, enabling you to play online. After the recent dashboard update, I found that when I tried to play Fifa online, a message popped up, saying my code isn't valid or has been corrupted and it won't let me play online untill I get it back.
|Comment #11 by: dave on 02 Nov 2010, 12:52 UTC|| reply to this comment|
Whilst downloading the update my console has basically crashed with the three red rings appearing. Xbox support not helpful at all. They say it's basically a coincidence this happened.
Funny that, as i see other people have experienced the same issue.
Has anyone alse experienced this?
|Comment #11.1 by: Cain on 02 Dec 2010, 03:47 GMT|
Why did microsoft have to update it other than for kinect
|Comment #12 by: XboxMagoo on 02 Nov 2010, 12:53 UTC|| reply to this comment|
I would like to wipe the * drive and see if that fixes anything. Though when I try to format my 360's * drive nothing happens. I go through the steps and enter the serial number for my console and it does nothing.
|Comment #14 by: Darkrelica189 on 02 Nov 2010, 14:14 UTC|| reply to this comment|
alot of people that I have spoken to say that this new update is quite bad, but I think that due to either them being high, or just having a hangover so bright lights hurt the eyes, personaly I am overall quite impressed and enjoy the new audio updates also, my freind would agree also as he likes to put his Mac to the headset which used to be buzzy, but now is ridiculously clear and fun to listen to. So thanks microsoft or whoever for the new update as it is quite a good one, look forward to seeing what else you guys come up with in the near future.
|Comment #15 by: RIP360 on 02 Nov 2010, 14:37 UTC|| reply to this comment|
In the middle of installing the update, fans started spinning like a jet engine then it powered off with two red lights. No issues at all up until that point, now the console is unusable.
Go here for a few posts about this issue: http://forums.xbox.com/34841219/ShowPost.aspx
What a strange "coincidence"..... :)
|Comment #16 by: yanks on 02 Nov 2010, 14:43 UTC|| reply to this comment|
my friebd and i's xbox 360 is not reading any discs or playin any downloadable content me and my friends and family are considering ps3
|Comment #16.1 by: Fgsfds1995 on 02 Nov 2010, 17:46 GMT|
Sometimes the Xbox360 won't read discs anyway. We've had our 360 replaced about 6 times now because it wouldn't read the disc.
|Comment #17 by: Jack on 02 Nov 2010, 14:50 UTC|| reply to this comment|
New updates work like a champ for me. I hope people will be patient as small kinks get worked out. I think any change can be bad (even if it is really good)
|Comment #18 by: Speedy on 02 Nov 2010, 14:57 UTC|| reply to this comment|
The dashboard's white is too bright and it reminds me of the color settings that a computer would use for people that have really bad eyesight
|Comment #18.1 by: Angeldaemon 333 on 03 Nov 2010, 03:34 GMT|
it is way too bright. it has been giving me headaches, dizzyness and nausea. also i think the way the new menus scroll is causing the motion sickness i'm feeling. i have never had issues like this before, and no, i'm not hungover or on drugs. i have read plenty of other comments on forums and other sites about people having this problem too. personally i think this new update was a bad idea. couldn't they have kept the old color scheme and layout while still adding the new features? or simply just make it mandatory for kinect users? i myself dont want kinect so why should i have to suffer health issues and not play online after paying for my account just because someone couldn't tone down the color scheme and ahd to downgrade the movement of the menus? this is bad and microsoft NEEDS to resolve this somehow. i love my xbox and have spent a lot of money on accessories and games only to be told i cant play it online without feeling sick and possibly getting a seizure as a result. and no i'm not epileptic either but these things can lead to seizures. i'm disgusted with this.
|Comment #19 by: HPTZ on 02 Nov 2010, 15:16 UTC|| reply to this comment|
The kiddish/horrible dashboard is now SLOWER and jerky. Whomever thought of this new layout should be fired.
|Comment #20 by: WAires on 02 Nov 2010, 16:23 UTC|| reply to this comment|
Screen freezes constantly since the download rendering the xbox useless as you can't play anything! Not happy as Black Ops is due out next week!
|Comment #20.1 by: Noooo on 03 Nov 2010, 23:11 GMT|
Hey me 2 sucks
|Comment #21 by: smokeyg on 02 Nov 2010, 16:38 UTC|| reply to this comment|
My Mics havent worked since the update. Both wired and wireless ones arent working...
batteries are fully charged and the wired mic was working perfectly the previous night
|Comment #22 by: barfran on 02 Nov 2010, 16:40 UTC|| reply to this comment|
Nothing but problems keeps freezing any fixes yet never had a problem until this update
|Comment #23 by: gamersgf on 02 Nov 2010, 17:08 UTC|| reply to this comment|
Since the update my microsoft purchase history is missing...doesn't reflect that I have purchased anything..anyone else seeing this?
|Comment #24 by: Brooke on 02 Nov 2010, 18:02 UTC|| reply to this comment|
I turned off my xbox after playing assassins 2 and went back to play it to find my saved game gone.
|Comment #25 by: Moo on 02 Nov 2010, 18:12 UTC|| reply to this comment|
Horrible background feels childish and.. Rigid..
Laggy party chats and overall slower sluggish performance on my 360... Considering ps3 this is * ....
|Comment #26 by: ezzyw69 on 02 Nov 2010, 18:50 UTC|| reply to this comment|
i really dont think a update was waranted-and i think you should have the choice if u want the update or not-most adult gamers will not be buying Kinect- its just copying the Wii, and as u see the wii is not selling that many games -out of all the new Kinect games -nothing has intrested me at all, im going to stick to the normal gaming and will not be updating my console -im tierd of xboxlive and there stupid rules -i will no longer be a part of live -ill be playing the call of duty on my ps3 because the new cod game has the new update right on the disc and if you turn down the update (it will not allow you to play the game)microsoft needs to stop playin god and allow people to make the choice -goodbye xbox live forever
|Comment #27 by: balh blag on 02 Nov 2010, 19:31 UTC|| reply to this comment|
the crappest update ever the other dashboard was ten times better ( * you microsoft)
|Comment #28 by: Luis on 02 Nov 2010, 20:04 UTC|| reply to this comment|
i can access my account but cant play online.also my friends list is deleted and cant change my family settings.i have gold but when i play halo reach it says that i don't have gold at all
|Comment #29 by: NotMe on 02 Nov 2010, 20:06 UTC|| reply to this comment|
I have last version of Xbox 360 before the famous Black "silent" one came out. It's 6 months old only. Never ever had a single issue with red rings of death or anything similar. My box worked perfectly fine. After this latest update yesterday, whole dashboard slowed down to a crawl. Unbearable!
|Comment #30 by: sleepy1979 on 02 Nov 2010, 21:19 UTC|| reply to this comment|
i was playing assassins creed 2 when all of a sudden i was logged out and my saved game was deleted off the * drive. i was working on all the feathers and only had 4 achievements left! it almost tried the same thing on my halo reach when i turned the xbox off fast enough before my stuff was erased. i have never had this problem till this update. horrible!!! sleepy1979
|Comment #31 by: Braedon on 02 Nov 2010, 21:59 UTC|| reply to this comment|
My Xbox wont display a picture onto my TV now. I replaced the cables and even tried a new television but all I get is a black screen with dashboard audio.
|Comment #31.1 by: Xboxupdateblows on 04 Nov 2010, 03:58 GMT|
Mine turns on and makes dashboard sounds but won't show picture on screen either. Replaced all cables and xbox tells me that since my warranty is expired I will need to pay $119 to get it fixed. They won't admit fault and now I'm waiting for a supervisor to call me back. My ps3 just said it needed an update and I had to think twice before trusting them...
|Comment #32 by: Blaze on 02 Nov 2010, 22:00 UTC|| reply to this comment|
The dashboard update seems to have screwed with Fable 3-- I run a gaming cafe and all customers who loaded their save files after I updated all the dashboards had their save files corrupted. This happened across numerous systems and had drives, so the update is the only connection I can draw between them.
|Comment #33 by: Unhappygamer on 02 Nov 2010, 22:50 UTC|| reply to this comment|
My xbox keeps freezing when I turn it on this just started happening after I downloaded the new update
|Comment #34 by: Jason on 02 Nov 2010, 22:57 UTC|| reply to this comment|
Several issues with this new update. First no downloaded Demos work, second the Xbox now freezes during game play, finally not all channels are working. Way to go Microsoft!
|Comment #35 by: Benn on 02 Nov 2010, 22:58 UTC|| reply to this comment|
|Comment #36 by: bourbonxxx on 02 Nov 2010, 23:21 UTC|| reply to this comment|
My xbox also will no longer recognise my PC so I can't use zune to stream anything :( and before the update it worked like a dream
|Comment #37 by: samc on 02 Nov 2010, 23:58 UTC|| reply to this comment|
so im one of the unlucky ones then that seems to have drawn the short straw of having an update thats completly gone * up. Im still yet to see the dashboard as 9/10 my xbox crashes and when it doesnt it just tries loading and getting nowhere. Suffice to say im really not happy with this update :(
|Comment #38 by: pycotest on 03 Nov 2010, 00:09 UTC|| reply to this comment|
just did update on 2nd 360 and got an error of cant find the update from the storage device, i was using the usb flash drive on 2nd one and i guess that was the problemcause my 1st one has a hdd and it did the update with out a problem and right know been on the phone for abput 1.5 hrs with xbox trying to get it fixed
|Comment #39 by: ITguy101 on 03 Nov 2010, 01:10 UTC|| reply to this comment|
Everything seems fine except I cannot get through the game load screen of NHL 2k10, which sucks as it is my favorite game.
|Comment #40 by: jj on 03 Nov 2010, 01:15 UTC|| reply to this comment|
Game autorun no longer works. I checked all setting, tried setting and resetting them. No success.
|Comment #40.1 by: hardtick on 12 Nov 2010, 19:58 GMT|
Same thing here no autoboot, M$ have out done them selves again. Trashboard is super slow now.
|Comment #41 by: FLEEBS on 03 Nov 2010, 01:15 UTC|| reply to this comment|
I can't even download it, so I'm locked out of Xbox Live. I'm really annoyed.
|Comment #41.1 by: Admantium on 27 Nov 2010, 04:49 GMT|
can't download it either! my xbox keeps freezing on the download screen with the download about 3/4 of the way done! it just keeps spinning those 2 circles over and over once it gets to that point and won't progress any further. i can't believe i'm saying this but i am actually considering switching to ps3! which means i'll be basically trashing my xbox which worked decently until now and trading in a whole bunch of games. which also means i have wasted a lot of money over 3 years as i won't get near the actual value for the games i'll be trading!
|Comment #42 by: dodgerdeezy on 03 Nov 2010, 02:13 UTC|| reply to this comment|
before the update my xbox would play movies from computer and now....nope. it sees my comp but says no movies. im mad and so is my daughter. THIS IS THE NEW SLIM WTF!!
|Comment #43 by: gguess on 03 Nov 2010, 02:24 UTC|| reply to this comment|
I can not hear or talk to anyone that is not on my friends list after doing the update...what can I do to fix this?
|Comment #44 by: xbox guy on 03 Nov 2010, 03:31 UTC|| reply to this comment|
my xbox wont read fable 3 or sims 3 since update. those are the only two but others are also having the problem
|Comment #45 by: Tank on 03 Nov 2010, 03:39 UTC|| reply to this comment|
while my xbox was updating it started to flash three red lights. After a bunch of tries it finally turned back on and updated. The next time I tried to turn it back on it RROD again and won't turn on. Please help me out
|Comment #46 by: JSun109 on 03 Nov 2010, 03:44 UTC|| reply to this comment|
I had no problems prior to the new dashboard. Now I cannot log into live, my gamerscore isn't correct and to top it all off trying to recover my gamertag gives me an errror message and quits in the middle of the process so I can't even attempt to log in now.
|Comment #47 by: Texas on 03 Nov 2010, 04:05 UTC|| reply to this comment|
While trying to play Undead Nightmare, my 360 freezes up. I have tried it three times and each time the game freezes about 90 seconds in.
|Comment #48 by: clsm on 03 Nov 2010, 04:20 UTC|| reply to this comment|
my xbox live just updated and now the menu only shows "My Xbox" and the "Welcome" channel..where is my netflix and everything..?
|Comment #49 by: Netflix Issue on 03 Nov 2010, 04:40 UTC|| reply to this comment|
I'm having issues with Netflix navigation via the new dashboard, and I couldn't find a place to mention it. Basically, when I try to look at my instant queue, after going through about 5 of my titles, it starts madly scrolling for about 10 seconds and then stops somewhere random. When I try to continue to move through my listed movies, it sometimes even shoots backwards. I had no trouble with the old dashboard Netflix, but there's some weird bug that basically keeps me from scrolling through my instant queue. I'm going to have to navigate it by using my computer all the time until you guys get it fixed.
|Comment #49.1 by: Zanna360 on 05 Nov 2010, 16:12 GMT|
Same thing here! I'm glad it's not just me. Netflix's queue is zooming around like it's possessed with poltergeists. You can't navigate with the analog stick without it flying out of control, sometimes backwards, sometimes forwards. Mine has a tendency to stop on a particular random documentary in the center of my queue. I have a little more success with scrolling through a few titles at a time with the shoulder buttons, but this only works 75% of the time and the rest of the time it just flies out of my hands. Netflix is the only reason I subscribe to Live, and if this isn't fixed in a couple of weeks I'm going to cancel my Live Gold account and go back to direct streaming from my computer to my tv without a pass thru box. It was cheaper anyway. Way to lose a customer with your ugly updates Microsoft!
|Comment #51 by: zurralaan on 03 Nov 2010, 07:49 UTC|| reply to this comment|
Like everybody I had difficulty just getting the Xbox to update during the day since everyone was trying to update at the same time this was annoying and made the thing unusable for a while. This wasn't a real problem just an annoyance. My real problem now is with the graphics there are clear glitches with the display no matter what game I'm playing. It is abundantly clear that the update has screwed something up with the graphics card. If I'm not playing a game the dashboard looks real pretty but I didn't shell out my * earned money to stare at a pretty dashboard. It seems they screwed up my console and alot of others that worked just fine before the update so they could make the dashboard look pretty to try and lure some customers away from the wii. I wonder if they tested this on all the different Console hardware versions or if they just crossed their fingers and hoped for the best. All I can say is they better fix it fast or they'll never get another penny from me.
|Comment #52 by: Marius Oiaga on 03 Nov 2010, 08:50 UTC|| reply to this comment|
Thank you for sharing your problems. Microsoft says that major issues have been dealt with. I’ll contact the Xbox team and let them know about the glitches you experienced. http://news.softpedia.com/news/Major-November-2010-Xbox-360-Dashboard-Update-Problems-Resolved-164387.shtml
|Comment #53 by: jake on 03 Nov 2010, 12:34 UTC|| reply to this comment|
before the dashboard update fable 3 worked, on the new dashboard it wont work can you please try and fix this problem
|Comment #54 by: Jaaade on 03 Nov 2010, 14:16 UTC|| reply to this comment|
I gor a single red light in the lower right quadrant and an E74 error on my machine like 4 times. I had to turn it off for a few hours and it seems line now but it happened immediately after the update which is ugly anyway.
|Comment #55 by: sully1 on 03 Nov 2010, 16:20 UTC|| reply to this comment|
Every time I start watching anything on Netflix, there is a bleep and the screen freezes! I can't even get back to what I was watching, I have to turn off the dashboard completely. Even then the antenna is still red!!!! What is going on, and how do I fix this? I pay $ for this service and I'm ready to cancel it!!!!
|Comment #56 by: woody on 03 Nov 2010, 19:53 UTC|| reply to this comment|
Hi to every one i updated my new slimline 250gb xbox with the update the otherday just gone to switch it on and i have a green light but nothing else not a bean notxa sausage comming out of the system nothing on screen at all, the disc tray opens that the only good thing, any help? ?? Vvoody
|Comment #57 by: Wicki on 03 Nov 2010, 21:57 UTC|| reply to this comment|
Since the update on the 1st, Most of the ten games i have played through i haven't noticed any problems. However, with Assassin's Creed 2, i find that the game will either start to lag and then freeze, or simply freeze right away after approx 5-20min of playing time. I borrowed my Friend's AC2 game and it still does the same thing. I thought to myself, "hmm, maybe it's my console not functioning correctly". So during class today i had one of my friends come play another game and played COD3 for about two hours without a single problem. Updates are supposed to make the experience better, not more of a headache.
|Comment #58 by: dan on 04 Nov 2010, 00:45 UTC|| reply to this comment|
i have the start disc at startup enabled but it won't start,it always goes to the dashboard.it will not boot to disc fro whatever glitchy reason.what a joke.whats with the new bright eye blinding white?who the heck came up with that stupid idea?
|Comment #58.1 by: Jimbo on 07 Nov 2010, 04:31 GMT|
I have the same problem. I have "start disc on startup" enabled and it ALWAYS goes to their stupid marketing dashboard instead of starting my game.
|Comment #58.2 by: Billy on 13 Jan 2011, 19:44 GMT|
omg wow yea ive had this same f-ing problem and * if xbox isnt turning into ps1. the update before this was 5 million times better and better looking.. everythings so white and plain and blocky and just PLAIN UGLYYYYYYYYYYYYYYY. im so close to getting a ps3 with FREE LIVE!!
|Comment #59 by: Banjohn on 04 Nov 2010, 03:32 UTC|| reply to this comment|
Since the update my system will freeze up with white noise at full volume and a checkered pattern across the screen.
|Comment #60 by: Clouded Dreams on 04 Nov 2010, 07:15 UTC|| reply to this comment|
After the Nov. update My xbox keeps shutting off right before I begin to play a game or movie. Anybody else having the same problem?
|Comment #61 by: Bobbylee on 04 Nov 2010, 19:59 UTC|| reply to this comment|
It deleted all of my friends and I can't get them back and it said to fix this with my online saftey settings I clicked checked the box to allow it but still it won't let me, and I cannot play online it says my profile is not allowed to, I have gold membership and I am not suspended or banned xbl gotta fix this before black ops comes out
|Comment #62 by: anonymous on 04 Nov 2010, 21:47 UTC|| reply to this comment|
When i downloaded it i found that i had my friends list was gone and i cannot play madden nor nba online
|Comment #63 by: JakeNZ on 04 Nov 2010, 22:48 UTC|| reply to this comment|
It deleted all of my friends and I can't get them back, and I cannot play online it says my profile is not allowed to, I have gold membership and I am not suspended or banned.
|Comment #64 by: keezi on 05 Nov 2010, 00:12 UTC|| reply to this comment|
i am absolutly screwed! this new crap for an update has ruined my xbox, i have no freinds ihave no content ive lost my netflix all my music all of my live gold member ships and now i just want to throw this thing out the window, im on my way to buy a PS3, i highly suggest you do the same!!!!
|Comment #65 by: Gamer on 05 Nov 2010, 08:16 UTC|| reply to this comment|
It seems the Halo Hoodie has been updated but not in "My Stlye" area, it still shows this "!", is anyone having this issue with this already updated Avatar Item?
|Comment #66 by: Matteus on 05 Nov 2010, 17:36 UTC|| reply to this comment|
Yeah, I did the update and now I have E74 error. This is the second XBOX 360 I have owned which has now broken. I f***ing hate microsoft and their * consoles, will never buy another one, screw you microsoft.
|Comment #67 by: KAt on 05 Nov 2010, 20:58 UTC|| reply to this comment|
My xbox will not download the update at all, so all I get is an error message asking me to install the update, which wont work. Its been 5 days with no service and an unresponsive xbox with a permanent error message, and Im really past the point of miffed. My xbox is a brand new black one and we have had numerous freezing issues since weve gotten it. Losing the touch guys
|Comment #68 by: SQUIDINK0204 on 06 Nov 2010, 00:31 UTC|| reply to this comment|
We installed the XBOX LIVE dashboard update, and now cannot get onto our XBOX LIVE account, it said the XBOX LIVE MEMBERSHIP IS NOT VAILD. We purchased an entire year this past summer, in June. Any information on how to fix, please send to email@example.com.
|Comment #69 by: Pseudo Hermit on 06 Nov 2010, 01:48 UTC|| reply to this comment|
I have no problems with the new dashboard running applications, but.. well.. It looks like an unpolished alpha version of the last update with higher resolution... Higher resolution that promotes eye strain, and causes an aliasing effect on certain games that wasn't there before. Not a wise move to tweak graphical output on a well established library of titles.... Especially one that is not universally accommodating.
|Comment #70 by: ALimb on 06 Nov 2010, 01:48 UTC|| reply to this comment|
My xbox freezes on startup about 1 out of 5 times. And if it does start it only lasts about 5-10 minutes. And that is when I am playing a DVD.
|Comment #71 by: samamama on 06 Nov 2010, 05:56 UTC|| reply to this comment|
i pay for this and it doesnt work and i think that im might just go and buy a ps3 and kill myself
|Comment #72 by: MrMurder TMOJ on 06 Nov 2010, 17:03 UTC|| reply to this comment|
Ive lost most of my save games from various games including red dead redeption single and multi player along with borderlands meaning all my progress has simply vanished so i have no way of p[laying the new borderlands dlc as i dont have a player with a higher enough level.
no way it can be returned but in all ive lost around 100 hours of progress.
along with that ive lost certain DLc including borderlands.
|Comment #73 by: jager on 06 Nov 2010, 17:45 UTC|| reply to this comment|
For me problems are the same:
1) friend list disappeared;
2) I can't play games online no more.
|Comment #73.1 by: gambit on 10 Nov 2010, 00:36 GMT|
I'm having this same problem. Does anybody know what I should do?
|Comment #74 by: Mike on 06 Nov 2010, 19:16 UTC|| reply to this comment|
My question is, instead of trying crank out this update to match the Kinect premiere date and make more money, why didn't they actually TEST the update first before releasing it? Don't companies do that anymore, or are they too concerned about saving face and profit margins? And their answer? '"Please Try Again",” the Xbox LIVE Operations team member added.' Wow, Microsoft, nice solution; maybe next you'll tell us to unplug it, wait 30 seconds, and * air into the disc slot to get the dust out, too; that ought to do it as well, right?
|Comment #75 by: JAB on 07 Nov 2010, 01:00 UTC|| reply to this comment|
My xbox no longer launches the game upon turning on the console. This is happening even though the start disc feature is selected as opposed to launch media player or launch dashboard. I have to select the play disc feature manually and although it's not a major inconvenience it still sucks. If you've had this complaint from others and there is a solution please e-mail me and let me know. Get your stuff together guys!
|Comment #76 by: J. on 07 Nov 2010, 06:58 UTC|| reply to this comment|
i recently got the update and the marketplace won't show up, and other modules seem to be missing
|Comment #77 by: Luke on 07 Nov 2010, 13:35 UTC|| reply to this comment|
When people talk the sound from the tv goes really quite give you a headache if your playing with a turtle beach on
|Comment #78 by: cheapsheep on 07 Nov 2010, 21:23 UTC|| reply to this comment|
I just got the update and my xbox keeps freezing now
|Comment #79 by: Beren on 07 Nov 2010, 22:40 UTC|| reply to this comment|
Has anyone else had problems with screen flickering during netflix. Had no problems before the november update and used netflix all the time. this is lame
|Comment #80 by: JD on 07 Nov 2010, 23:12 UTC|| reply to this comment|
My XBOX freezes now once I start playing a game. Sometimes it will work for a few minutes but then it locks up. Screen goes blank and the system is unresponsive until I reboot. Sucks.
|Comment #81 by: rothgar319 on 08 Nov 2010, 00:17 UTC|| reply to this comment|
My Xbox 360 Slim can't connect to Live anymore since the update. It finds the router, but it can't connect to live.
|Comment #82 by: kelly on 08 Nov 2010, 15:23 UTC|| reply to this comment|
I got error code 73!! Not even listed on the website!!
|Comment #83 by: lexl1019 on 08 Nov 2010, 19:17 UTC|| reply to this comment|
The changes to the Netflix interface are a step backward.
We have a 51" TV and a small living room. I have great eyesight and can barely read the small fonts for the movie descriptions. Who layed these pages out? Shrink the DVD cover picture, and suck up some of the unused white space. White font on red is oh-so fun to read. FIX this.
|Comment #84 by: livedogger on 08 Nov 2010, 19:43 UTC|| reply to this comment|
I have tried over 150 times to download the update. It drops me from the download cycle and says to check my internet connection.. after verifying my internet connect.. it loops around and says an update is available. I have mailed and called XBOX support, their stance is that due to high volume of downloads..yada yada. Check the forums.. i am not the only one having this issue.. another electronic product released too soon. It burns me that i'm paying for a Live Subscription and can't use it.....
|Comment #85 by: Tyler A. on 08 Nov 2010, 20:28 UTC|| reply to this comment|
Update sucks, i have no friends list now and cannot send or receive any type of message whether it be friend request or party invites or anything. Their customer support sucks and now i will not get to play the new cod online that i pre ordered a month ago. I am extremely dissapointed with xbox and all that caused this problem. This is BS, already one full week without live for me.
|Comment #86 by: Jbox on 08 Nov 2010, 20:48 UTC|| reply to this comment|
Immediately following the download, I lost my entire friends list, automatic log in to Xbox Live isn't working and I am unable to play multiplayer games like COD as it says this profile is not allowed to play multiplayer. WTF? Anybody have any answers?!?!?
|Comment #87 by: EMTZ13 on 08 Nov 2010, 21:22 UTC|| reply to this comment|
Add the constantly getting "Disc is Unreadable" to the list. Even if the game has been installed to the hard drive and the game disc itself has no scratches and/or dust or fingerprints :( remember people, as cool as the games are, it's still xbox :/ lol
|Comment #88 by: CF on 09 Nov 2010, 02:23 UTC|| reply to this comment|
i see no friends online i get party request but i am unable to accept and i cannot play any game online it says this profile is not allowed i changed all family settings to enable all access yet nothing changes
|Comment #89 by: gamer3p0 on 09 Nov 2010, 12:51 UTC|| reply to this comment|
half my games won't play since the update
|Comment #90 by: MB on 09 Nov 2010, 14:51 UTC|| reply to this comment|
Before the Nov. 2010 update some of my .avi's would studder for about 2sec. every 10min.
Now after the update this issue is worse. Now when I stream these .avi's the studder time is about 5-10sec.
|Comment #91 by: wahoost00 on 10 Nov 2010, 00:44 UTC|| reply to this comment|
My ESPN3 has completely disappeared and I cant find it anymore. It shows on my active downloads but wont leave access it.
|Comment #92 by: brian on 11 Nov 2010, 01:46 UTC|| reply to this comment|
I have a older Xbox arcade system and immediately after updating the dashboard all of my games except one will not play. The system was reading and then open tray. Also all dvd's play fine. I have 34 games from various years of release dates and the one that still plays fine is prefect dark zero. I called MS and they said that it wasn't their update but the fact is I had no problems before the mandatory update. They also told me that mine is a isolated issue and no one else had this problem. I guess they don't read their own forums from there own website cause there are multiple format about the same issue with new and old systems. Also since my box is out of warranty they are trying to make me pay 120 dollars to get my box fixed for what they screwed up. All I want is MS to fix my box so I can play they games once again. Everyone who has this issue please contact MS cause they are still in denial about the mistake and issues they are making me deal with.
|Comment #93 by: NoNewDASH! on 11 Nov 2010, 17:07 UTC|| reply to this comment|
Microsoft WHAT HAVE YOU DONE!!!!!!! I have been streaming my videos from my Windows Home Server for over a year using WMP11. No problems. Now after the update I get the dreaded 69-C0036BB error code. My videos are all in the following format: 1280x720 (6 mpbs) or 1920x1080 (13.5 mpbs) FPS: 30 WMV9 Format Audio: WMA9 Format 44100 Sample Rate 128 kbps Standard Microsoft stuff!!! How can this be? My PS3 still plays all my media just fine. I guess I'll have to use my PS3 to view my Microsoft WMV formatted media. How rediculous is that???
|Comment #95 by: Tucker on 11 Nov 2010, 20:54 UTC|| reply to this comment|
My son had the same problem with not being able to update to new dashboard, I updated manually with a USB flashdrive and he can now play with friends.....website below has instructions for USB update....http://support.xbox.com/en-us/pages/xbox-360/how-to/update-xbox-360/system-updates.aspx#copy
|Comment #95.1 by: wolfskull7 on 25 Nov 2011, 11:39 GMT|
I tried that but my xbox 360 won't even recognize the USB flash drive or a burned CD of the update file...
|Comment #96 by: currymonster on 12 Nov 2010, 12:43 UTC|| reply to this comment|
My update did not complete and everytime i turn on my x box it goes to the last section of the update.
I can not play my x box at all, on or off line. I have called x box and they were no help.
Anyone out there who can help??
|Comment #97 by: savedbygrace on 12 Nov 2010, 23:44 UTC|| reply to this comment|
I am not an online gamer with xbox 360 nor is the xbox 360 ever connected to my network but it was suggested to me to download an update for my platform via usb flash drive, so I did. Now EVERY image drawn by the xbox is way too BRIGHT!
Is there any way to remove this ridiculous update?
If not, Can I expect an update that will correct the matter?
|Comment #98 by: Josh on 13 Nov 2010, 03:37 UTC|| reply to this comment|
I actually like many people just downloaded the update and it caused my 360 to get a red ring along with that e74 error after my 360 has ran fine for over 2 years...
|Comment #99 by: chris on 13 Nov 2010, 08:23 UTC|| reply to this comment|
netflix is pointless now. It was my favorite part of the dashboard now it doesnt even work or search or anything! Very let down by this as I wanted to enjoy the simplicity of watching a movie. Unsubscribing from netflix.
|Comment #100 by: TRAIN on 13 Nov 2010, 21:24 UTC|| reply to this comment|
ye i have a * problem my console doesnt read the new games !!
|Comment #101 by: Spoogle on 14 Nov 2010, 07:52 UTC|| reply to this comment|
I have updated my both my Elite and Slim and I can still play Tiger Woods Pga Tour 09 on the Elite, but the Slim keeps giving me the [This disc is unreadable] message.
What the hell is going on?
|Comment #101.1 by: Spoogle on 22 Nov 2010, 09:20 GMT|
I've just been trying to play Tony Hawk's Project 8 on my Xbox slim, which works on my Elite, and I'm getting that message again [This disc is unreadable] ???.
|Comment #101.2 by: Spoogle on 23 Nov 2010, 08:30 GMT|
Just tried to load FaceBreaker on my new Xbox Slim and I'm getting the same old message again and again [This disc is unreadable].
|Comment #102 by: DOC on 14 Nov 2010, 16:42 UTC|| reply to this comment|
flash drive is not recognized as being properly formatted if it is plugged into the console before powering up. If console is turned off then back on , the flash drive is sometimes recognized as being formatted. If plugged in while console is on the flash drive will be recognized as formatted.
|Comment #103 by: vijayinsf on 15 Nov 2010, 05:21 UTC|| reply to this comment|
Nov 14, 2010
I updated my Xbox 360 today. Also created a Xbox Live Account and accepted a free 1 month trial of Gold. I saw a message - select your Avatar and then the screen went blank.
Now after turning the XBOX off and then again, all is see is the Xbox 360 logo and the box seems frozen
|Comment #105 by: AJ on 16 Nov 2010, 10:14 UTC|| reply to this comment|
Nothing but problems. My Xbox has been flawless for the past few years, the day after the update is has stopped reading disks, i either have to install them or keep trying again and again to get them to run. When an error menu pops up to notify me that ive either already downloaded something i have, or havent, it repeatedly pops up again and again, preventing me from going back to my dashboard (which now looks horrible btw). It deleted several things and has caused me nothign but grief. It freezes when i start it up and im expecting it to die any day now.
|Comment #106 by: DasBlackEagle on 17 Nov 2010, 02:03 UTC|| reply to this comment|
My Xbox 360 is not allowing me to play my downloaded content for the game Resident Evil 5. It shows on my flash drive and I can access my profile from same flash drive, but the Lost In Nightmares Bundle will not play once the game is started.
|Comment #107 by: IamfedupwithMSbullshit on 19 Nov 2010, 17:16 UTC|| reply to this comment|
Class action lawsuit!!! MS has really done it this time!
|Comment #108 by: beggsy73 on 21 Nov 2010, 13:06 UTC|| reply to this comment|
I lost my gold membership with xbox live in the november update rang xbox live 3 times now no help from them it's now been more than two weeks still haven't herd from anyone.
|Comment #109 by: 360 Minister on 24 Nov 2010, 02:24 UTC|| reply to this comment|
When I Turn My Xbox360 The Screen Says "A System Update Is Required To Sign In To Xbox Live , But The Update Is Currently Unavailable. If The Problem Persists, Visit WWW.Xbox.Com/Support
|Comment #109.1 by: wolfskull7 on 25 Nov 2011, 11:38 GMT|
Same here and I don't know what to do.
|Comment #110 by: AashishGOD on 26 Nov 2010, 02:03 UTC|| reply to this comment|
i have 5 xbox console and i am having a trouble with my gamer id, my id is in my pen drive when i play on my any of the xbox its ok but my id will not detected by any xbox it shows currpted. what to do??????
|Comment #110.1 by: mike on 22 Jan 2011, 12:29 GMT|
you been flagged..in other words your xbox is chipped or been modded at sum point
|Comment #111 by: regtyzack on 27 Nov 2010, 02:28 UTC|| reply to this comment|
okay, well my xbox 360 was working 100% fine on the 31st of october, turn it on, the update pops up.. what happens when it finishes downloading? boom i put the disc in that tray and it doesn't even spin the game just comes up with "open tray" straight away.. now microshite somehow are saying this is my fault, although the console was working fine 12 hours before the update....
|Comment #111.1 by: Jerie on 28 Dec 2010, 07:12 GMT|
mine did the exact same thing. any luck getting it to work?
|Comment #112 by: TeenieTron on 06 Dec 2010, 20:25 UTC|| reply to this comment|
Ever since installing the update - my elite no longer recognises my external USB drives. I have a Freecom 500GB, Lacie 160GB and a Seagate 80GB - all full of media content and I can no longer access ANY of it without using the stupid media player and having the added expense of having another computer to stream it from! I've been trawling forums for a fix - but to no avail... HELP!!!!
|Comment #113 by: Joe on 07 Dec 2010, 04:24 UTC|| reply to this comment|
I completed an update and my xbox freezes, I removed the harddrive, still freezes. I tried a different power supply and it still freezes. I replaced the internal fan, still freezes. I removed the heatsinks and reseated the heatsinks, still freezes. It's funny that my xbox never did this before the update. Sometimes the xbox will work for 5 minutes and sometimes it will work for hours, WTF. I went out and purchased a new xbox slim for my son, I'm beginning to think this might be a scam.
|Comment #114 by: Will on 10 Dec 2010, 18:19 UTC|| reply to this comment|
I can't play any of my new games. I got Halo:Reach and COD 7 and they don't work. Nothing wrong with the disks, and my other games play fine
|Comment #115 by: Josh on 21 Dec 2010, 08:43 UTC|| reply to this comment|
My Xbox 360 connects to the internet via my laptop, and then when I start the download it stops. Telling me to check my internet connection even though I'm already connected. What do I do?
|Comment #116 by: TrippyHobo on 27 Dec 2010, 21:25 UTC|| reply to this comment|
There's a problem where you can't rip music onto your xbox anymore. And it takes about 20 mins to load the disk.
|Comment #117 by: Jerie on 28 Dec 2010, 07:09 UTC|| reply to this comment|
no games are recognized since the update.the system only recognizes dvds and cds..a friend of mine had the same problem since the update..can't play any games at all anymore
|Comment #118 by: Chew on 12 Jan 2011, 20:53 UTC|| reply to this comment|
This is pretty rediculous! this has been a problem since November 1st. This has impacted my games. I bought Black Ops opened it up placed it in my xbox360, it proceeded to ask me for the update, which I then downloaded. (I had no memory or HD unit attached at this time) The Xbox restared fine, booted up Black Ops, and the dashboard all fancy and new...etc. So I go in play the game fine for about an hour. I then turn the system off. Went to go play the very same game in the very same Xbox on "Campaign Mode" instead of Live--- it doesnt even load the campaign mode.?? it just stops...doesnt freeze, stops! I can get back to the dashboard (which I do) go into multiplayer, and load up Live... go into play the map "nuketown" ina live match...and it goes as far as showing that its loading the map but never actually does...just keeps spinning. It does this for Nuketown, Firing Range, Radiation, etc... I CAN play WMD, Array, * , Crisis, Cracked and Havana. So i then went and rented NHL 11 from Blockbuster and that game would play for 5 minutes, then the error "Disk is Dirty" would come up...and for every game there after..? This all started happening since the update..Nov.1 .. somebody please explain, this is a very poor effort on Microsoft. Google come out with a gaming system!!
|Comment #118.1 by: mike on 22 Jan 2011, 12:35 GMT|
it's yer dvd rom
|Comment #118.2 by: Recon480 on 14 Feb 2011, 21:07 GMT|
Microsoft put out a software update for the xbox360 around December 2010. Immediately after installing the update onto my xbox360 Pro, my xbox started having problem reading my game CD, such as BlackOps and Halo Reach. The game CD read would be intermittent, I would have to open and close the CD tray until it read the game. It stopped reading the game CD after 2 hours or so.
A month later, both of my son’s xbox360 Elite is experiencing the same problem but one is much worse than the other. One of the xbox360 Elite takes around 15 to 20 minutes to read, I have to open and close the CD tray until it reads. It keeps saying, “open tray”, it does not recognize the game CD. The other xbox360 elite is starting to do the same but it takes 3 to 4 time opening and closing the CD tray. I notice that the problem was more obvious at first with the xbox360 Pro, and with the xbox360 Elites it started to have problems a month later.
I was sure the problem was related to the xbox update so I called Microsoft when I first had the problem with the first xbox360 Pro back in December. Xbox/Microsoft stated that they’re not aware of this kind of issue. I wasn’t sure how to approached this issue so I decided to wait to see if other xbox owners were having the same problem. At that time in December I didn’t see any other issues posted online, but shortly after my sons xbox360 Elite started to have the same problem I went online to see if this was just a fluke problem. I found that a lot of people with the same problem and scenario that I experienced with my xbox’s.
I spoke to Microsoft regarding my son’s xbox360 Elites issues. The technician spent some time with me to troubleshoot the system but also concluded that there was nothing that could be done further. He also stated that he been seeing more customer calling about the “software update vs read issue” but there’s no solution at this time only a $100 repair fee. He also commented that he owned an xbox360 and also had experience the same issue when updated his xbox360, but unfortunately he was able to replace his at no cost!
There is a problem with the xbox software update affecting some xboxes. I have 4 xboxes, 3 are affected, the 4th xbox has gotten the update but because it does not have the online account and very seldom does my oldest son plays, I have not seen a problem yet.
I need Microsoft to make things right, so many people are have the same problem, Its not fair!!
Contact Your State “Attorney General” to file a COMPLAINT!
|Comment #119 by: gerrityw on 17 Jan 2011, 17:06 UTC|| reply to this comment|
hmmm, says update: major november 2010 problems fixed...it's now January 2011 and i just updated, and well, now the avatar stuff i had unlocked in red dead redemption is no longer available. this bites, i worked hard to get that stuff. oh well, shouldn't be surprised, microsoft has always been "buggy" with it's products.
|Comment #120 by: Spoogle on 21 Jan 2011, 08:19 UTC|| reply to this comment|
Just updated both my Xbox Elite and Xbox 250gb slim again and both machines are now messed up.
The games the Xbox slim refuses to play eg [this disk is unreadable] all work perfectly in the Elite, but now I can only play those games on the Elite offline.
If I move my gamer profile from the Xbox slim to a usb flash drive and then plug the flash drive into the Elite, the Elite then says my profile is corrupt, but when I plug the flash drive back into the slim my profile is recognised perfectly. The usb flash drive is an official Xbox360/Sandisk 8gb.
When are Microcrap gonna sort this mess out??
|Comment #120.1 by: mike on 22 Jan 2011, 12:33 GMT|
your elite is flagged * you've obviously got it modded yer elite or chipped to play backups n been busted. that's what happens when you try transfering yer profile from a legit console to another console that has been flagged it'll come up corrupt
|Comment #120.2 by: Spoogle on 26 Jan 2011, 11:29 GMT|
I own 56 Xbox360 Disc games and all of them were bought over the counter in sealed cases. I've never modded anything or tried to copy any game, so you're talking bollox!
My 3 month old Xbox Slim has completely stopped reading any discs now [This disc is unreadable] - so I bought a new Xbox Slim the next day, downloaded the latest update and it reads all of my discs perfectly again.
If you ever get the [This disc is unreadable] message on your Slim, it has nothing to do with the update, but it means your CD drive is slowly dying.
|Comment #121 by: Paul on 25 Jan 2011, 18:56 UTC|| reply to this comment|
I keep losing xbox live connection wired and wireless since the xbox update.
|Comment #122 by: ZombieKiller666 on 14 Feb 2011, 21:33 UTC|| reply to this comment|
ever since the update, the westport pants are a different shade. if you look at the small box it's a darker yellow, but when your avatar has them on, they're now a faded yellow. Also when my friends change their gamer pictures, EXAMPLE. fire background= old. Beach = new. I still see the old gamer picture.
|Comment #123 by: Dominoe on 15 Aug 2011, 13:46 UTC|| reply to this comment|
My xbox will display reading ... open tray on a large number of my games
|Comment #124 by: chris on 18 Sep 2011, 05:37 UTC|| reply to this comment|
We had 5 player profiles all offline and we lost 1 profile. It was my wifes we now have no way to access her profile.
|Comment #125 by: Frustrated on 07 Dec 2011, 19:11 UTC|| reply to this comment|
This is all so very typical and completely ridiculous. I dont understand why a company, knowing that "issues are bound to pop up", cant figure out a way to resolve them before releasing the update. They get paid for this! This is their job! And every time, their updates or new software falls flat on its face. Its ridiculous that we pay them for this. I say boycott.
|Comment #126 by: Andy on 07 Dec 2011, 19:51 UTC|| reply to this comment|
This update if you wanna call it that is the biggest waste of time. So damm slow and frustrating thinking about busting it and buying a ps3
|Comment #127 by: TechnicolorSquirrel on 07 Dec 2011, 21:31 UTC|| reply to this comment|
I can't download any apps. When I try it just says it is searching for the app and stays there until I give up (I waited almost 25 minutes the last time while I did housework)! I was happy with the old format and I had already downloaded the things I use, so this is very annoying. I would like the services I pay for to still be usable after "They make things better".
|Comment #128 by: prisonedalien on 08 Dec 2011, 21:39 UTC|| reply to this comment|
stop complaining everything works fine for me
|Comment #129 by: ttcb66 on 13 Dec 2011, 15:43 UTC|| reply to this comment|
I noticed that you can no longer view your pictures save on a network along with not being able to access my WMV movie files.
|Comment #130 by: micahmodawg on 14 Dec 2011, 15:42 UTC|| reply to this comment|
the update is pretty * cool, theres to many people bitching about it. i think yall should fix what there asking for. also i hate that people dont like the dashboard, yall to to shut the hell up. xbox wasnt made so you can just be on the dashboard all day, no!!!. you have video games, so play them. you dont needa worry about the dashboard if your playing games.
|Comment #131 by: bobeeee on 03 Jan 2012, 05:23 UTC|| reply to this comment|
My X box connected to my computer while updating. After update it wont connect. I tried everything!
|Comment #132 by: kat on 07 Dec 2012, 04:03 UTC|| reply to this comment|
I don't have my Xbox connected to internet and wanted to play resident evil 6 now after slowing the game to install updates I cannot keep my system on long enough to play anything it keeps shutting itself off now the system is worthless to me. Is the updates just some kind way for Microsoft of messing with the consumers. I hate the dashboard. Can anyone out there help in solving this issue.
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