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August 22nd, 2007, 13:24 GMT · By

Not Able to See Yahoo Messenger Messages? Try This!

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The fans of Yahoo Messenger are all around the world and because the Sunnyvale company's chat solution is so popular, there are numerous problems encountered with it. One of the
most annoying problems discovered in Yahoo Messenger is that sometimes, you're not able to view any message coming from a contact or sent by you, as well as emoticons or audibles. Usually, the Yahoo Messenger chat window is empty and, even if you're writing messages, they are not appearing. Moreover, not even your name shows up. If you ever encountered this, I'm sure you tried almost anything: restarting the computer, reinstalling the instant messaging client and who knows, maybe reinstalling Windows?

Well, this problem is usually caused by an Internet Explorer glitch that block the execution of the scripts in Yahoo Messenger. Very often, you can fix the error by enabling the scripts in Internet Explorer. Here's what you must do in order to repair the problem and to assure that it will not appear again: go to 'Control Panel' and click on 'Internet Options'. This window can be also accessed straight from Internet Explorer by clicking on 'Tools' and opening 'Internet Options'.

Then, navigate to the 'Security' tab, select the Internet option (the Earth icon) and click on the 'Custom Level' button. You should be able to see a lot of options but what you need to change are some lines located in the 'Scripting' field. Scroll down until you find it and then enable 'Active scripting', 'Allow paste operations via script' and 'Scripting of Java applets are all enabled'. Click OK and Apply and it should be fixed. Keep in mind that you must restart Yahoo Messenger in order to use the new settings but no reboot of the computer is required.

If you want to download the latest version of Yahoo Messenger, you can take it straight from Softpedia using this link.


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READER COMMENTS:


Comment #1 by: Masteraceman123 on 14 Sep 2008, 12:05 UTC reply to this comment

Good tip but what to do to enable Yazak and Yahelite which have same problem?


Comment #2 by: sudhakar on 02 Apr 2009, 14:09 UTC reply to this comment

iM STILL NOT ABLE TO VIEW ANY MESSAGES EITHER IN OR OUT EVEN AFTER ENABLING THE SCRIPT IN INTERNET OPTIONS


Comment #3 by: Kellabud on 22 May 2009, 04:51 UTC reply to this comment

I've done this countless times. I've tried reinstalling the messenger, enabling and disabling scripting, restarting the computer too many times! This is still not working! What else could be the problem? This didn't work. I even recieved a message from Yahoo and everything they recommended didn't work! Please help!


Comment #4 by: vivek on 10 Jul 2009, 20:25 UTC reply to this comment

hiii same problm occured wid me..already all this solution n aftr yahoo help team solution nothing happened.. i knw why this has happened.. this has happened b'coz of virus which is there and antivirus has deleted the virus and also some files..
ultimately i had to FORMAT my laptop.. now this has occured 2nd time..i m trying all these things again bt i knw i hv to FORMAT it once again...
i m telling this as i hv experienced it...

Comment #4.1 by: hari on 14 Dec 2009, 02:48 GMT

hi did u sloved ur prob, how ur sloved ur prob,i am geting the same prob in my laptap,can u sugeest me wht to do


Comment #5 by: Divine on 19 Nov 2009, 01:22 UTC reply to this comment

I too tried everything and it still did not work. It makes me feel very bad and handicap. I need a solution as fast as possible. My friend too reported same problem with no solution. Can any one there help?

It reply makes you want to cry

Comment #5.1 by: bjbandit on 03 Jan 2010, 04:32 GMT

It seem that nobody, even yahoo has the solution to this problem. I can see that someone is sending me a message but it does not get to me on the IM box and vice versa where it does not get to them. Come on yahoo what are you doing to solve this problem. I see patches after patches but all useless.


Comment #6 by: Mihai on 28 Feb 2010, 00:13 UTC reply to this comment

The only solution I found was to run this little command in the command prompt (it fixed the problem in Windowx XP) "regsvr32 jscript.dll" without the quotes. The problem does not lie with Yahoo, but with Windows, not even with Windows, to be fair, but with a certain dll not being registered properly. Cheers.

Comment #6.1 by: Joy on 29 Mar 2010, 02:34 GMT

Thanks so much! Problem solved. =)

Comment #6.2 by: Marcus on 09 Apr 2010, 23:18 GMT

Mihai - I had tried everything so far and it didn't work until i tried your solution. Thanks.

Comment #6.3 by: vidya on 26 Aug 2010, 16:58 GMT

hey.. thanks alot..it really worked..now i can chat better.and yes the problem is not in yahoo..because i couldn't see messages in skype eithe..thanks once again..cheers :)

Comment #6.4 by: Bobby on 29 Aug 2010, 11:53 GMT

Bravo! Mihai, problem solved.
Thanks a bunch

Comment #6.5 by: SumitTheRoyale on 16 Oct 2010, 20:46 GMT

Still not working.., i got following error message:

LoadLibrary(jscript.dll)failed - The specified module could not be found.

I need some help :( :(!!

Comment #6.6 by: bero on 19 Oct 2010, 01:13 GMT

Hi there..I've already tried ur solution with vista but is still not working !please advise..thanks in advance

Comment #6.7 by: varun on 25 Nov 2010, 05:40 GMT

It worked for me too. thanks for sharing this.

Comment #6.8 by: mehul9595 on 13 Feb 2011, 05:52 GMT

was having this issue since more than year but was ignoring that its problem with my YM after installing new update still the same issue... but Thanks to your post it worked superb for me :) and i am back on my yahooo id :D thanks

Comment #6.9 by: gopi on 18 Mar 2011, 22:57 GMT

thnks mihai its wrking now

Comment #6.10 by: Sara on 16 Apr 2011, 08:10 GMT

Hey Mihai. thanks a lot dear... great help.. i have downloaded yahoo messenger many times but same problem occured.. thanks to you.. its solved now. :)

Comment #6.11 by: mai on 03 May 2011, 04:49 GMT

thanks a lot... got fixed when i tried this..

Comment #6.12 by: glenn on 30 May 2011, 11:19 GMT

thank you. this one work

Comment #6.13 by: tamilzan on 12 Nov 2011, 09:15 GMT

@sumittheroyale :

you should run the command prompt in administrator mode :


go to start - programs - accessories - right click on command prompt option -

run as administrator option - then type regsvr32 jscript.all

then login IM

Comment #6.14 by: sue on 21 Dec 2011, 01:37 GMT

really thank u so much , i was going crazy with it :)

Comment #6.15 by: tapan on 21 Dec 2011, 12:12 GMT

thanx a lot .. problem solved.. can i get any of ur id.. wanna get it touch.. my mail id is yahootapan@gmail.com

Comment #6.16 by: nesa on 29 Jan 2012, 09:25 GMT

it really workss...thanksss =)

Comment #6.17 by: umar on 30 Jan 2012, 20:50 GMT

thanks aloot for nice advice............. problem solved

Comment #6.18 by: nits on 09 Feb 2012, 12:47 GMT

thamx a lot mihai..,it realy solved my problem..

Comment #6.19 by: Pram on 26 Feb 2013, 19:50 GMT

Mihai - thank you soooo much. My YM problem solved immediatelly, God blessed you...


Comment #7 by: fivestar on 17 Apr 2010, 10:56 UTC reply to this comment

Like others, I too tried lot of option nothing worked but I tried Mihai's solution the problem was fixed. Good job Mihai!!

Comment #7.1 by: Amjad (KSA) on 03 Aug 2012, 11:54 GMT

m feelin so mch comfortable after using this.....thanks buddy........


Comment #8 by: Gary on 19 Jun 2010, 07:08 UTC reply to this comment

Mihai- wow this really works. not only did it fix my im problem in yahoo but also before I could not use windows update not it works. thanks!! your the only one who had solution. thanks again.


Comment #9 by: darsh on 20 Jul 2010, 08:08 UTC reply to this comment

Thanks a lot Mihai it worked.. I had tried all the solutions but didn't work. Your solution did the wonders... Thank u


Comment #10 by: kris on 01 Oct 2010, 11:16 UTC reply to this comment

yeah me too idd tried this also but nothing hapens still it doesnt work out in my offline insataller of ym in windows7....yahoo.com plz help us why we cant read the messages in our ym windows im not to used chatting without yahoomessneger Help us ASAP!!!thanks from...disappointed person


Comment #11 by: alvhixx on 16 Nov 2010, 03:04 UTC reply to this comment

no used i tried everything u said but still no sent items seen and received


Comment #12 by: boy on 17 Nov 2010, 11:14 UTC reply to this comment

i m sry didnt worked


Comment #13 by: lamierda on 23 Nov 2010, 02:20 UTC reply to this comment

Still not working!!


Comment #14 by: rammi on 07 Dec 2010, 08:28 UTC reply to this comment

still not working


Comment #15 by: ROck on 15 Dec 2010, 11:54 UTC reply to this comment

i do what you write but my yahoo massages not show.. still problem i think so nobody have any salution about this..

Comment #15.1 by: dan on 29 Dec 2010, 03:22 GMT

Here’s a solution which will almost certainly solve your problem.

Click: START
Click: RUN
Type: REGEDIT
PRESS ENTER

Locate: HKEY_CURRENT_USER > Software > Microsoft > Windows > CurrentVersion > Internet Settings > Zones >

Youll see a number of folders numbered: 0 1 2 3 etc
Above these you might see another folder there, before that zero folder, with a box type character - delete that .

Now close and Restart Your Pc everything should be fine.

If not, try uninstalling Messenger and then doing the above then reinstalling

i found it on a forum. work for me. it solved my problem

Comment #15.2 by: Sujith on 31 Dec 2010, 06:30 GMT

Hey this worked Man...Thanx a lot

Comment #15.3 by: Corina on 31 Dec 2010, 09:20 GMT

Thank you so much! It worked!

Comment #15.4 by: bbgoyal on 02 Jan 2011, 08:33 GMT

it worked. everything else had failed, but this worked.

Comment #15.5 by: Ali Mohd on 02 Jan 2011, 15:07 GMT

Hi,

It work man thanx a lot... i was going crazy

Comment #15.6 by: PK on 03 Jan 2011, 23:27 GMT

this worked thanx alot but when i copied my profiles back again in the same folder after restarting that boz appeared again.................is there is some problem in profille

Comment #15.7 by: van on 04 Jan 2011, 05:08 GMT

tnx man...the best solution i've got.... no need to reformat my pc...

Comment #15.8 by: nhori on 07 Jan 2011, 01:08 GMT

what will i erase.,.,the folder with a LETTER L.,.,please help me

Comment #15.9 by: arlo on 09 Jan 2011, 01:59 GMT

thanks dan this has worked for me. removing the character L

Comment #15.10 by: Ashraf on 16 Jan 2011, 18:25 GMT

i tried this thanks man very much

Comment #15.11 by: SWITCHFOOT on 19 Jan 2011, 05:34 GMT

Thank you thank you thank you very much! It works!!!

Comment #15.12 by: jeff on 29 Jan 2011, 13:56 GMT

thanks it works...

Comment #15.13 by: crx on 02 Feb 2011, 22:26 GMT

Hey, thanks a lot, I've been using messenger from Meebo for a month now. This solved my problem.

Comment #15.14 by: vvvv on 23 Feb 2011, 20:52 GMT

OMG!!! its finally working....thanks alottt....really thankyou!!!

Comment #15.15 by: XJ on 24 Feb 2011, 02:45 GMT

wow... it work...Finally i can see my sending or receive text...
so happy...

Thank you very much,,,,,

Comment #15.16 by: smartboy on 27 Feb 2011, 08:11 GMT

dan thx dear.....i tried atleast 50 methods to correct this problem...but only this one worked......thnxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx a lot.........................................

Comment #15.17 by: paul on 24 Mar 2011, 07:13 GMT

i have had this problem for about 6 months now and i decided to fix it.I tried many fixes without luck and this fixed my problem.yahoo works now...thank you for posting.

Comment #15.18 by: Dr. Umesh Johrani on 18 Apr 2011, 11:53 GMT

Thanks dear. My yahoo now works

Comment #15.19 by: Angel on 02 May 2011, 17:15 GMT

Hey Dan, thank a bunch. ur advice worked :) ur great

Comment #15.20 by: rieann on 10 May 2011, 19:26 GMT

It worked and I dont even need to start my pc thanks alot!!!

Comment #15.21 by: Sandra on 01 Jun 2011, 13:24 GMT

Who ever you are...you are an angel, a saviour! Thanks a billion

Comment #15.22 by: tom on 04 Jun 2011, 11:54 GMT

gr8 dude

Comment #15.23 by: karori on 27 Jun 2011, 06:26 GMT

welldone dude .......... its work ...hurrrrrrrrrraaaaaaaaaaaaaaaa

Comment #15.24 by: rohit on 19 Mar 2012, 20:46 GMT

I didnt get any extra folder.. plz help!!


Comment #16 by: cadditguy on 10 Jan 2011, 01:59 UTC reply to this comment

tried everything here and a few other places on the net to no avail then I started having trouble with some activex content in windows gpedit etc. That led me to

http://social.technet.microsoft.com/Forums/en/w7itprosecurity/thread/90c3202c-448b-42b7-acf7-dab8dba7b000

Clearing the registry key found at HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\ as per the site above worked like a charm

Comment #16.1 by: Orlyboy on 15 Jan 2011, 10:55 GMT

WORKS GREAT....THANK YOU FOR POSTING.

Comment #16.2 by: girish on 17 Jan 2011, 06:40 GMT

great !!!! thank u so much
i had searched for this issue in many websites ..but i didnt get any..
now am happy with ur solution.. its workining......
once again thank u man

Comment #16.3 by: SWITCHFOOT on 19 Jan 2011, 05:32 GMT

THANK YOU VERY MUCH! YOU'RE THE MAN!!

Comment #16.4 by: jeddo on 21 Jan 2011, 00:03 GMT

a million thanks to u....

Comment #16.5 by: Techmac on 25 Jan 2011, 20:57 GMT

Excellent! Tweaking the registry as suggested above worked wonders... Thanks a ton

Comment #16.6 by: sashy on 26 Jan 2011, 13:57 GMT

thanx a lot.wrkd for me too.

Comment #16.7 by: aamir on 02 Feb 2011, 17:49 GMT

yes it works for me after uninsalling yahoo messenger and deleting the Foler names L and again reinsalll..
thanks a lot!!!!

Comment #16.8 by: netsh on 20 Feb 2011, 11:46 GMT

thanks dan, you help a lot....god bless

Comment #16.9 by: anna on 02 Mar 2011, 21:40 GMT

thank you!!!

Comment #16.10 by: ravi on 14 Apr 2011, 06:44 GMT

thanx man it worked .keep it up............

Comment #16.11 by: deepesh limbu on 11 Aug 2011, 06:57 GMT

thanks bro this worked..........................thanx so so much............ i almost tried everything and then i came across your solution............thanx so much

Comment #16.12 by: ansh on 08 Dec 2012, 16:43 GMT

didnt wrk :(


Comment #17 by: Sigh on 04 Feb 2011, 09:05 UTC reply to this comment

Does NOT work :(

Comment #17.1 by: anna on 02 Mar 2011, 21:39 GMT

caditguy = thanks!!! it works!!!


Comment #18 by: anwar on 11 Mar 2011, 20:22 UTC reply to this comment

Best Method:

Go to Run -> HKEY-CURRENTUSER-> Software -> Microsoft -> Windows -> Current Version -> Internet Settings -> Zones -> Delete folder other than 0,1,2,3,4

Thanks

Comment #18.1 by: gopi on 18 Mar 2011, 22:29 GMT

I dont see any extra folder other than 0,1,2,3,4
what should i delete pls help me ........having this problem from 18 months

Comment #18.2 by: arman on 22 Mar 2011, 21:55 GMT

>>>>
hi ALL
it realy WORK
Click: START
Click: RUN
Type: REGEDIT
PRESS ENTER

Locate: HKEY_CURRENT_USER > Software > Microsoft > Windows > CurrentVersion > Internet Settings > Zones >

Youll see a number of folders numbered: 0 1 2 3 etc
Above these you might see another folder there, before that zero folder, with a box type character - delete that .

Comment #18.3 by: grateful on 15 Jun 2011, 14:43 GMT

amazing it worked!!!


Comment #19 by: Joseph on 13 Apr 2011, 16:06 UTC reply to this comment

I am using windows 7 and I did what you said but all the script setting were already enabled. I still can not see my messages in yahoo messenger.

Comment #19.1 by: das on 16 Apr 2011, 18:30 GMT

hi ! arman
many many many.......................... thanks to you god bless you god give you 1000000000000000000000000000000......... of years it realy works i have no words to say you more. one thing i will pray for you every day in front of god for your long life and a happy life


Comment #20 by: Muslim on 22 Apr 2011, 14:48 UTC reply to this comment

better :

HKEY_CURRENT_USER --> Software --> Microsoft --> Windows --> CurrentVersion --> InternetSettings --> Zones

( delete any files with invalid charchters)

then restart your pc

Comment #20.1 by: zaifi on 14 May 2011, 04:46 GMT

hi
it worked for me without restarting .....
thnx for posting

Comment #20.2 by: kkk on 03 Aug 2011, 15:40 GMT

It work for me but after i restart I got folder L again I don't know why. Do you have answer?


Comment #21 by: yahoo on 03 May 2011, 12:54 UTC reply to this comment

waste.. useless...


Comment #22 by: iwlnd59 on 26 May 2011, 20:48 UTC reply to this comment

Thanks,worked like a charm !!


Comment #23 by: Alina on 29 May 2011, 19:01 UTC reply to this comment

Buna seara. Multumesc pentru sfat. In sfarsit i-am dat de cap messengerului ( si asta datorita voua ). Pupici


Comment #24 by: healthtips on 10 Jun 2011, 17:36 UTC reply to this comment

thx ....... its working gr8!!!


Comment #25 by: sabest on 16 Aug 2011, 11:05 UTC reply to this comment

i'm not chating again cos not show to me


Comment #26 by: alma on 18 Aug 2011, 15:59 UTC reply to this comment

my messages does not appear and the other messages


Comment #27 by: ben on 25 Sep 2011, 02:04 UTC reply to this comment

these accounts (twinmothergraphics@yahoo.com & lee_ajowa@yahoo.com) can't read their messages


Comment #28 by: ben on 25 Sep 2011, 02:06 UTC reply to this comment

i have to leave yahoo bcos i find difficult to read my mails


Comment #29 by: tamilzan on 12 Nov 2011, 09:11 UTC reply to this comment

If all this not working means follow this :
go to start - programs - accessorie - right click on " command prompt option "- new window appeared like C:\Windows\system32>

- type this " regsvr32 jscript.dll " - hit the enter key.. now log in messenger.. it should work


Comment #30 by: khh on 17 Dec 2011, 10:52 UTC reply to this comment

I tried Regedit....it did not work, then I down load I.E. update, it works! You 're using a new version of YM! so I think the I.E. should be updated accordingly


Comment #31 by: sarafina on 13 Jan 2012, 07:21 UTC reply to this comment

I tried all of the suggestions here to no avail. In the end going into "Options" "Messenger Options" "Manage conversation windows" and setting the manager to tabs dropped kicked it back into action. After testing I was able to set it back to small windows successfully.

Comment #31.1 by: cris on 04 Mar 2012, 10:17 GMT

after looking everywhere for everything .... I updated my yahoo messenger. now, it works :D


Comment #32 by: Zubaid on 05 Sep 2012, 16:51 UTC reply to this comment

I tried all the steps scripts, regedit, reinstalling YM...nothing worked. After 1 hour of troubleshooting i finally downgraded IE9 to IE8 .i.e., in uninstalled IE9. And you know what WOW it worked, so finally i fixed the issue.----Zubaid.

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