And registers a 70 percent return rate

Sep 7, 2007 08:50 GMT  ·  By

Is Nokia getting sloppy with its handset production, or is the entire list of faulty components just a bad dream? As if the battery issue was not enough, Nokia E90 seems to come with several other drawbacks, some of them serious enough to endanger its production.

Many newly Nokia E90 Communicator owners have complained about microphone problems and scratches on the internal screen due to the keyboard. Such situations must have been overlooked in the development stage, as they are actually the result of minor slips. Moreover, an EMEA network operator which has been selling the E90 last month registered a 70 percent return rate. That's a huge number which shows that there is the device has serious problems to solve before daring to show its face to customers again.

The main problem that Nokia E90 owner have faced with their device was related to background noises affecting the quality of phone calls. The reason for this was a defective part in the smartphone's microphone. Nokia has tried to solve the other issue, of the phone screen scratches, by adding a strengthening layer on the display and modifying the keyboard, so that the keys do not touch the screen.

Nokia E90 Communicator was far from being considered an efficient device up to this point, but the huge number of return rates makes matters even worse. Its size and operating system gave it a weak start straight from its launch, but the problems seem to keep adding. It's an unexpected outcome for a mobile phone coming from the world leading handset producer.

The E90 Communicator brings some advantages, including the fact that it is HSDPA and WLAN-enabled. Moreover, it comes with full QWERTY keyboard for easily introducing text and a large display screen, excellent for watching videos. The device has first hit the stores in June and is now sold for around 750-800 euros (a little over USD 1000) before taxes and subsidies.