About 3,000 units have problems

Feb 19, 2008 07:52 GMT  ·  By

Nokia admitted that about 3,000 of its 6110 Navigator devices sold via Vodafone can have faulty functionality. More exactly, there's a software problem at the black version of 6110, problem that makes the GPS application freeze whenever a user tries to load the UK and Ireland map.

Until now, Vodafone and Nokia have received hundreds of complaints from unhappy users and will soon replace their phones. Also, all the customers that experience the software error mentioned above are asked to return their handsets in order to receive new ones (Nokia organized a Freepost service with this purpose).

Although all the faulty devices were recalled, a Vodafone official said that a small number of them might still be on the market, but they will be withdrawn as soon as possible.

Faulty functionality is not an uncommon problem on devices produced by important manufacturers, even though this is clearly a bad thing for the companies involved. Big names, like Sony Ericsson, Samsung or T-Mobile had these kind of problems until now with some of their products, but fortunately everything was solved in the end.

Nokia 6110 Navigator was first announced in February 2007 and hit the market in June 2007, helped by an unusual advertising campaign: Ewan McGregor and Charley Boorman began an "epic journey", called the Long Way Down, from Scotland to Cape Town, South Africa, using Nokia 6110's navigation capabilities as well as its media and communication features. The actors' adventure ended successfully after several weeks and more than 25,000 kilometers of traveling.

Measuring 101 x 49 x 20 millimeters and weighing 125 grams, Nokia 6110 Navigator is not among the slimmest phones out there, but this is not its purpose. The handset packs lots of useful features, including full voice and turn-by-turn 3D navigation and easy-to-use maps, which help users to quickly find their way when traveling.