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February 12th, 2013, 18:51 GMT · By

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No, Microsoft Won’t Allow Surface RT Users to Upgrade to Surface Pro

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The Surface RT was released on October 26 Enlarge picture - The Surface RT was released on October 26
Now that the Surface Pro is up for grabs, many Surface RT owners are actually looking to trade in their devices and purchase the new tablet running the full version of Windows 8.

While it was initially believed that Microsoft may launch a trade-in program for Surface RT customers, the Surface team confirmed a few days ago in an AMA Reddit session that no such service will be available.

“There is no hardware trade-in or upgrade program at this time. We are confident people will love the devices they purchase but if there are any issues that arise we have a 14 day in-store return policy and a 30 day online store return policy,” the team said.

Meanwhile, the Surface RT is becoming available in new countries across the world, as Microsoft is still struggling to make it a successful product. Expanded market availability has been announced for February 14, so click here to read more about this.

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READER COMMENTS:


Comment #1 by: obdoc2001 on 09 Mar 2013, 20:39 UTC reply to this comment

I bought the RT day 1. I was misled by MS that it was a computer. I cannot find a label writer that supports the RT. The MS tech told me that the RT is NOT a computer but a tablet device, that I would have to buy the PRO to get a computer, but that the PRO is NOT really a computer either. Samsung advertises their W8 Tablet as a computer? What is going on with MS? Good thing MS has a monopoly as it allows them to get away with this kind of bad behavior. DON'T BUY THE SURFACE, PRO OR NT! There, I did my part and warned you.

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