Many users were creating accounts or transferring info

Dec 30, 2013 07:29 GMT  ·  By

Nintendo has finally managed to bring the eShop back online for both the Wii U home console and for the 3DS handheld and the company explains that the extensive downtime was due to a huge surge in demand that happened at an unfortunate moment.

Polygon quotes a deleted Facebook post from the company which said that, “We truly apologize for the inconsistencies in our online services. We are working hard around the clock to fully restore these functions, and will continue to keep you updated on our progress.”

Nintendo says that an influx of new users wanted to create new accounts for the eShop, while a big number of those who already had them tried to access the service.

The problem was compounded by the fact that many 3DS users were transferring account information from their classic profiles to the new Network system.

The company also says that it might need to take down the eShop for small periods in the coming weeks in order to make sure that the infrastructure can deal with a similar surge in users in the following months.

It’s unclear whether the influx of users is linked to the new Pokemon Back app, which is at the moment delayed for the foreseeable future.

Nintendo has traditionally been seen as a company that focuses on retail game launches, but it has been recently using the eShop in order to deliver smaller experiences to fans.

Rumors suggest that bigger titles and remakes might be offered via the service in 2014, but no official plans have been announced so far.

The hardware maker is looking to increase overall sales for the Wii U, which has been failing to meet its targets during the last few months, and eShop issues will not make the process any easier for Nintendo.