14 DAY TRIAL // Visitors of New York’s official health plan marketplace website, nystateofhealth.ny.gov, have reported experiencing difficulties while trying to log in. NY State of Health representatives say they’re investigating an abnormally high traffic.
“Since its launch, nystateofhealth.ny.gov has gotten approximately 10 million web visits, far more than was anticipated, causing login problems for users,” said Donna Frescatore, executive director of NY State of Health, cited by TPM.
“In response to these issues, operators at the state's call center have assisted thousands of callers while our technicians have increased the site's capacity and are looking into the cause of this abnormally high traffic.”
While officials haven’t said anything about a distributed denial-of-service (DDOS) attack on New York’s Obamacare website, the large number of visitors does support such a theory.
For instance, the federal health insurance marketplace, HealthCare.gov, was visited by only 2.8 million users after it was launched. HealthCare.gov visitors also encountered problems while trying to log in.
Currently, nystateofhealth.ny.gov is undergoing maintenance.