Namco Apologizes for Ni No Kuni: Wrath of the White Witch Oversell
The company denies working with companies that are reselling the game
Ni No Kuni: Wrath of the White Witch might be a rather obscure Japanese role-playing game, but the fan base reacted quickly to the fact that the special Wizard’s Edition of the game was oversold, with many customers failing to actually receive one in the United States.Digital River, the official distributor of the game, says that an error appeared in its system which allowed for more copies of the Wizard’s Edition to be sold.
Namco Bandai, the publisher, has apologized for the situation and now says that all those who are affected in the United States will get a 20-dollar (15 Euro) voucher for the clubNamco store and a 400-page strategy guide for Ni No Kuni: Wrath of the White Witch.
The book also includes a special code that can be used in the JRPG to unlock a Gold Hurly Familiar.
A statement from the company, quoted by Destructiod, says that, “Our E-commerce provider will be contacting the affected customers in the coming days with instructions on how to obtain their copy of the Ni no Kuni: Wrath of the White Witch strategy guide. We hope that this can give the affected consumers some comfort; Namco Bandai truly does value and care about its fans.”
Namco Bandai also makes it clear that it is not working with PlayCanada, a company that’s selling Ni No Kuni: Wrath of the White Witch Wizard’s Edition online for a step price.
The publisher adds, “According to our records, this individual or group of individuals purchased Ni no Kuni: Wrath of the White Witch – Wizard’s Edition during the NinoStarter promotion period. At which time, no limits were placed on how many units an individual could order.”
Ni No Kuni: Wrath of the White Witch will arrive in Europe on February 1 and it is already offered on the PlayStation 3 and the Nintendo DS in Japan and North America.