This week, mobile phone maker Motorola has released a new software update for its first Android-based mobile phone, the Motorola CLIQ, currently available for purchase in the US via wireless carrier T-Mobile. Software update 1.3.18 came over the air to those willing to perform the upgrade, and it seems that, although it included a nice range of enhancements, it caused more problems than solved for some users out there.
Some Motorola CLIQ owners already started to complain on
the issues the new software update for their handset has caused, and some stated that the device became unresponsive, or that there had been various problems with the clock, with the messages, a series of synchronization issues, and more. We already laid a few words on the matter, and we showed that T-Mobile was aware of the problem and that it was working on delivering a solution, and now Motorola steps forward to share a few details on this.
“Earlier this week,
the CLIQ 1.3.18 over-the-air software update began rolling out to consumers. While the vast majority of updates were successful, a very small number of consumers reported a date error and found that, after factory resetting their device, their phone was not functioning properly. We have identified a workaround solution for these consumers, which can be found on the Motorola support forum (http://direct.motorola.com/hellomoto/us/support/tmo/index.html),” is what Motorola states, according to
Engadget.
At the same time, the handset vendor also announced that it was working on resolving the issue so that the update was fixed and the workaround was needed no more. However, that might still take a while, and those who are currently experiencing issues with their devices after the update should head over to Motorola's website to find a solution. Those who had no issues with
the update need do nothing, while those who haven't downloaded the software solution will be notified as soon as the revised update is available, Motorola concludes.
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