Motorola MOTOLUXE Receiving Minor Update in Canada (Updated)

Okay, So I put this update on my Motorola Motoluxe and everything was fine until I find out that I can't connect to the wifi anymore! I tried different wifi connections but nothing works. My phone can still detect the networks but just can't connect to them. Help me please and let me know if you are facing the same problem. thanks

Yesssss!! My dad and I have the same problem!! We tried calling Motorola, they had no clue. We tried calling Bell and they also had no clue what to do. Restoring the phone's factory settings works, but only until you shut the phone off again, then the problem comes back. So frustrating. We are going to try calling again to see if they have received any news.

ya i have the same problem, i am pretty annoyed! no idea what to do!?! i want to revert back to the old version! how can i do that? help!

We have thesame problem What I did is I use data connection first then turn it off. And switch to wi fi conn. But do we have do that just connect on wi fi. The update has lot of errors. They should fix that asap.

Call Motorola - they talked me through a reset and it worked.

Same for me...

Same problem here!

This is an issue for my son's phone as well. I just got off the phone with Virgin Mobile and they are aware of the problem. Both Virgin and Motorola are working on it and hope to have a fix in 48hrs.

Does anyone know if this is going to be fixed any time soon? And if it is how am I supposed to get it on my phone without using a data plan?

A fix in 48 hours? how do they expect us to download this fix without paying an arm and a leg for roaming data charges?

a fix in 48 hours? its been that long and still nothing? How will I download the fix without paying an arm and a leg in data fees?

Same here... I am getting annoyed.

Just talked to Virgin again. 2 weeks later and still no progress. A factory reset (wipes all data not on the SD card) will get wifi to work, but only temporarily, 1-2 days. Motorola also has no clue as to the root issue or when a fix will be available.

And the update kills wi-fi connectivity. DO NOT INSTALL!!

So this update that is supposed to fix minor things on your phone also breaks your Wi-Fi... just saying probably not a good idea to download it, but if you're reading this its probably to late.

From software update on Nov 6 -and now December 22 and STILL NO WIFI. BRAND LOAYLTY GONE!!!

Booo Motorola -
(Maybe Yay! for Virgin (out of Toronto) - they are working on a solution from their Customer Loyalty people.) Will update...

My Motolux often does not notify me when I get a text message. It will not flash the blue light or ring to notify me. When I check the phone the message icon shows in the top left of the screen. I do get notification however it misses one occasion. Anyone else have this problem

Here is the latest fix, popped up on my phone today. I have not dared to install, awaiting some other valiant user to do so first!

https://motorola-global-portal-en-ca.custhelp.com/app/answers/detail/a_id/92365