Redmond shipped a botched update to systems

Feb 10, 2015 20:16 GMT  ·  By

One of the updates that Microsoft rolled out today is reportedly causing issues on a number of systems which are hanging all of a sudden during the installation process.

Details are very scarce right now, but we've received reports that both Windows 8.1 and Windows 7 computers are affected by the problem and the only way to address it is to hide the update until a fix is delivered.

It appears that KB3001652 is the bulletin causing problems on all these computers, and users claim that their systems hang during installation and the only option is to shut down and then perform a cold start to get back into Windows.

Hiding the update until a fix is delivered could be the only option for those experiencing the issue, as reinstalling after a reboot doesn't make any difference.

Visual Studio 2010 Tools patch

According to Microsoft's very own patch description, KB3001652 is an update rollup for Visual Studio Tools for Office Runtime, which is required for Microsoft Office-based solutions designed with Microsoft Visual Studio 2010, Visual Studio 2012, and Visual Studio 2013.

Since it's just a rollup, this particular update contains a long list of fixes that were previously released to users on Patch Tuesday. The full list of changes is available after the jump.

As is the case with all the other patches released by Microsoft, this botched bulletin is shipped via Windows Update, so computers get it automatically, which means that several systems might actually be affected by the very same problem unless the company decides to pull the update completely.

Right now, it's not yet very clear if this is a widespread issue or not, but we've reached out to Microsoft for more details and will update the article when we get an answer.

In the meantime, if you do experience the same issues, try hiding the update until a fix or at least a statement is provided by Microsoft on this.

Update: Microsoft pulled the update after receiving reports of issues on Windows 8.1 and Windows 7.

Update 2: Microsoft re-issued the patch for Windows 8.1 and Windows 7 systems.

KB3001652 Contents