Microsoft on Windows 8 Haters: We Could See This Coming

Julie Larson-Green says the company expected to see its new OS heavily criticized

Windows chief Julie Larson-Green recently talked about Windows 8 and Windows Blue during the WIRED Business Conference, confirming not only a major upgrade for the OS, but also the intense criticism it received since October 2012.

There’s no doubt that Windows 8 is one of the most controversial products ever released by the tech giant, but Julie Larson-Green says everybody in the Redmond campus could see this coming.

The explanation is quite simple, actually. The company made so many changes in Windows 8 that it was quite obvious that some users, be they experienced or beginners, might encounter difficulties when it comes to exploring them.

“Whenever you make a change to Windows, there is always someone who has an opinion, either positive or negative. So we knew there was going to be controversy around some of the things that we did. Even in Windows 7, we made small changes to the Start menu and taskbar and we have heard a lot about those changes even though they were relatively minor,” she said during the press conference according to

And still, Microsoft is willing to repair some of the problems reported in Windows 8 with the upcoming Blue upgrade.

Larson-Green emphasized once again that the software company was more open to customer feedback, explaining that Microsoft’s staff is now reading basically every single detail about Windows 8 that reaches the web.

“We knew when we made a change as big as Windows 8 that we were going to hear a broad spectrum. In fact we had tested Windows 8 before we shipped for 1.2 billion user hours all over the world. And so I don’t think there’s anything I haven’t heard, before we shipped, since we shipped, and we’ve been following very closely, we get millions and millions of customer feedback every day,” she continued.

One of the things Microsoft could change in the next Windows Blue is the way users launch apps. Sources familiar with the matter hinted that Blue could mark the Start button’s comeback, even though there are some signs that it might actually be just a simple shortcut for the Start Screen.

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