14 DAY TRIAL // Updated Microsoft System Center 2012 – Service Manager Component Add-ons and Extensions are now available for download.
As part of the update, customers will be able to grab the System Center Service Manager Authoring Tool, the System Center Cloud Services Process Pack, and the IT Governance Risk and Compliance (GRC) Process Management Pack.
These add-ons and extensions were made available for download with support for Windows Server 2008 R2, but the System Center Service Manager Authoring Tool is also available with support for System Center 2012.
This tool was designed to offer customization and extension of the functionality that has been built-in in System Center Service Manager.
“This release supports modifying existing Process Management Packs and creating new Management Packs that define extensions to the Service Manager database for tracking additional information, customizations of forms or new forms, and new workflows,” Microsoft notes.
The new release of Microsoft’s System Center Service Manager Authoring Tool was made available in no less than 10 languages.
“This release is compatible with the System Center 2012. It contains the necessary changes to ensure the Authoring Tool is compatible with System Center 2012 – Service Manager but does not contain a new feature set from prior releases,” Microsoft also notes.
The System Center Cloud Services Process Pack was meant to provide users with a self-service experience that would facilitate private cloud capacity requests from business unit IT application owners and end users.
As for the IT Governance Risk and Compliance (GRC) Process Management Pack, it was designed to provide medium and large companies with the possibility to better manage and automate IT GRC responsibilities.
In addition to offering IT GRC program management efficiency, the pack will also reduce costs, will simplify workloads and will increase executive, audit, and management visibility into their GRC programs.
“The IT GRC Process Management Pack —combined with the IT Compliance Management Series—helps customers understand and bind complex business objectives to their Microsoft infrastructure in an operationally efficient manner,” Microsoft notes.
Download System Center 2012 – Service Manager Add-ons and Extensions