14 DAY TRIAL // The first Windows phone 7 software update is here. Microsoft started pushing it to end-users a few days ago, and has just provided some more info on how things went with the deployment. As previously reported, some users experienced various issues with the update process, some of which did affect their devices, some of which didn't.
However, it seems that most users applied the patch successfully, and Microsoft's internal data shows that 90 percent of them went through the process without a glitch.
As for the rest of them, nearly half encountered issues due to their slow Internet connection or due to the fact that they didn't have enough storage space on their computers.
Even so, there still are those who weren't able to install the update due to various other reasons, just as previously reported.
“Has the update process gone perfectly? No - but few large-scale software updates ever do, and the engineering team here was prepared. Of course, when it’s your phone that’s having a problem - or you’re the one waiting - it’s still aggravating,” Microsoft's Michael Stroh notes in a recent blog post.
He also notes that the problems that many reported with Samsung devices were real, and that the update was indeed pulled to prevent it from causing any more problems.
“We’re working to correct the problem as quickly as possible. But as a precaution, we’ve briefly suspended updates to Samsung phones. We are continuing to update other Windows Phone models as scheduled,” Stroh confirmed.
He continues by stating that users should make sure that there is enough free space on their computers before launching the update, so that the Zune software and Windows Phone 7 Connector for Mac can use it when backing-up the smartphone.
The software update is available for all Windows Phone 7 devices out there. Those who will skip it would still receive it bundled with the next update.
More info on the update can be found on Michael Stroh's post on the Windows Phone Blog.