The company also asks users to change their passwords and make them hard to guess

Jul 19, 2012 15:31 GMT  ·  By

Microsoft’s Xbox Live General Manager, Alex Garden, has once again talked about the security of the online system, highlighting the new measures added by the company, and asked Xbox 360 owners to change their passwords, just to be on the safe side.

Xbox Live is one of the most popular online services in the world, despite charging Xbox 360 owners quite a lot of money.

Even so, the security of the platform hasn’t been that great, as many users reported that their accounts were broken into and that hackers made off with their previous MS Points.

After pledging to increase the security of the system, Microsoft’s Xbox Live General Manager, Alex Garden, has posted a new open letter to users of the service, in which he highlights the measures being taken to increase security.

-We've increased notifications to members whose accounts may be compromised to add proofs, update their passwords, and, if necessary, contact Xbox support. This helps our team lock down an account quickly, investigate and restore the account to the rightful owner.

- We've taken legal action to pull down online posts of gamertags, usernames and passwords gathered from malware or phishing schemes to help protect our members.

- Our Xbox LIVE Spring update included many behind the scenes improvements that help us build on security enhancements for the near future.

- We're sending unique codes to the security phone numbers and secondary email addresses provided by members to verify authorization for Xbox.com purchases or account change attempts not stemming from a member's trusted device.

- We're working to reduce market incentives for criminal activity. Engaging in identity theft, trading in stolen accounts and committing credit card fraud are illegal and violate our Terms of Use. Those involved in these activities risk criminal prosecution, account and console bans. That goes for both sellers and buyers of known stolen accounts and content. What’s more, Garden also asked Xbox Live users to once again change their passwords and make sure that it isn’t something as easy to guess, like “password” or “12345”.

You can check out all of Garden’s advice at this link.