14 DAY TRIAL // Microsoft's Patch Tuesday updates were released last week and now it appears that the rollout included not one, but two botched fixes that actually caused issues on users' devices.
This time, it's the KB2920732 patch that was doing more harm than good, and after receiving tons of complaints from users across the world, the software giant finally decided to remove it completely.
Basically, KB2920732 is an update that was supposed to bring a number of improvements and fixes for Microsoft PowerPoint 2013 and was also delivered to Windows RT devices, such as Microsoft's very own Surface RT and Surface 2 tablets.
After installations, patched devices were no longer capable of launching PowerPoint, users said, so Microsoft had to withdraw the update completely until a fix is found.
Now the patch is no longer delivered through Windows Update, and its official website now states that “this update is currently unavailable. It is being revised to address an issue that is under investigation. The update will be restored when the issue is resolved.”
“Users should refresh their devices”
Devices that have already received the update need to roll back to a backup or restore point in order to fix PowerPoint 2013, as it turns out that simply removing the patch from Control Panel doesn't make any difference for now.
Microsoft is also recommending users with Windows RT devices to refresh their devices, as this process would keep their files and settings but will also reinstall the operating system and all applications, which should also lead to a significant speed increase.
Of course, refreshing the device takes time and this isn't an option for many users who are really frustrated after Microsoft automatically installed a botched update on their tablets.
The company hasn't yet provided a release date for the new fix, but expect the company to ship it sometime this week. Just like the botched version, the revised bulletin will be released to users via Windows Update and automatically installed on all devices.