14 DAY TRIAL // The KB3004394 update released by Microsoft this month caused several problems on Windows 7 and Windows Server 2008 R2 systems, and many users confirmed that after installation Windows Defender, Task Manager, and other system tools fail to work properly.
While the company initially remained tight-lipped on this issue, it rapidly discovered that it was actually a widespread program and decided to pull the update completely, thus blocking other systems from getting the botched update as well.
Today, Redmond has also released a fix to address these issues, explaining that, in some cases, users are prevented from installing future updates due to the bugs included in the original update.
KB3024777 to the rescue
KB3024777 is supposed to fix an issue with the original update on Windows 7 and Windows Server 2008 R2, Microsoft says in an updated advisory, recommending users to manually download and install this new patch as soon as possible.
The KB 3004394 update that was dated December 10, 2014 can cause additional problems on computers that are running Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1. This includes the inability to install future updates. This new update is available to remove KB 3004394 from your computer, the company adds in the advisory.
One thing that's worth noting is that users experiencing issues with the original patch and who are blocked from installing additional updates need to manually perform the whole process and install today's new release.
Once installation of KB3024777 comes to an end, check for updates once again to make sure that your computer is fully updated.
Windows 7 is the only version affected
According to information coming from Microsoft itself, who confirmed the issues experienced by users with KB3004394, these problems were only reported on Windows 7 Service Pack 1 and Windows Server 2008 R2 SP1.
"This includes the inability to install future updates. The KB 3004394 update does not cause any known problems on the other systems for which it is released. We recommend that you install the update on the other systems," the company explains.
Microsoft also recommends users who have not installed KB3004394 until now to avoid doing so right now and wait until a revised version is released. What's more, the company says that those who have already deployed it and haven't restarted their computers should delay the reboot as much as possible or remove the original patch files completely from their systems.
