Users who installed the patch are now getting error code 30145-4

Jun 16, 2014 12:21 GMT  ·  By

After several botched Patch Tuesday rollouts in late 2013, Microsoft has managed to deliver flawless updates to users, with the majority of its customers installing the released fixes without experiencing any issues.

Leaving Windows 8.1 Update aside, which itself created some problems for Windows 8.1 users who attempted to install it, most of the patches that came out lately worked pretty well. With the exception of an Office fix rolled out this month, that is.

One of the fixes shipped by Microsoft on Patch Tuesday reportedly broke down Office 2013, with many users confirming in a threat on the company's Community forums that the productivity suite no longer works after deploying these updates.

Microsoft has already confirmed in a post on the TechNet blogs that it's aware of an issue affecting Office 2013, but said that only 1 percent of its users are actually affected. Surprisingly, there are more than 200 users who have already confirmed on the forums that Office 2013 has been impacted by this bug.

Here's what Microsoft said in the post today:

“Shortly after the release of the June Public Update, we received notification of a potential issue affecting a subset of Office 2013 Click-to-Run users. In some cases, users running Office 2013 may not be able to launch Office products after the June Public updates are installed. The Office team is aware of this issue and is working on a solution. Although we have seen this impact less than 1% of our user base, we consider this a high priority issue.”

Basically, the error that users are getting on their computers is the following:

“Something went wrong. We're sorry, but we are unable to start your program. Please ensure it is not disabled by the system. Go online for additional help. Error Code: 30145-4.”

A Microsoft employee said in a post on the forums that reinstalling Office 2013 is basically the only way to fix this issue and recommends everyone experiencing the aforementioned problem to do the same thing. There are no details right now if Microsoft is preparing another updated or not, so those whose installations have been affected by the problem should proceed with Office 2013 reinstallation as soon as possible.

“Shortly after the release of the June 2014 Public Update, we received notification of a potential issue affecting a subset of Office 2013 users. In some cases, users running Office 2013 may not be able to launch Office products after the June Public updates are installed. In order to fix it, first uninstall Office using the fix it, then reinstall Office from the My Accounts page. Note, be sure to have your Microsoft Account and password you used to redeem and install Office,” the Microsoft employee said.