Users keep reporting problems with the update released on Patch Tuesday

Aug 22, 2013 08:28 GMT  ·  By

Microsoft has finally decided to pull the KB2859537 update released on Patch Tuesday and causing so many problems to Windows 7 users.

As you know from Softpedia’s previous reports on the matter, the botched update was causing BSODs on a number of Windows 7 computers, but the cause of the problem is yet to be determined.

At the same time, some users complained that they were unable to log into the operating systems, while others revealed that the update broke down a number of games and applications, such as Rift and Final Fantasy.

But users’ problems do not end here. While Microsoft has indeed confirmed that it’s looking into the matter, the company continued delivering the update to Windows 7 users around the world, so many more are probably affected right now.

Microsoft’s only statement on this confirms that the company is aware of the problem, without providing any other details on the cause of all these issues.

“Some users may experience issues with certain programs after they install security update 2859537. In some cases the programs may not successfully start. We are also aware of limited reports that certain users may encounter difficulties restarting their computers after applying this security update. Microsoft is researching this problem and will post more information in this article when the information becomes available,” the company said.

KB2859537 was designed to fix vulnerabilities in the Windows kernel that could allow elevation of privileges, so hardware incompatibilities could be one of the causes behind the issues.

While it’s clearly a good thing that Microsoft has finally decided to pull the faulty update, users still need a workaround, as their only choice right now is to completely uninstall the patch.

To do this, users need to look for the KB2859537 update in the “Programs and Menu” screen in Control Panel.