14 DAY TRIAL // The Surface Pro 3 is indeed suffering from several critical issues, including overheating and limited Wi-Fi connectivity, but the latter is very close to getting a fix.
Even though Microsoft has until now introduced several fixes to address the problems, the company claims that a new patch is on the table for a September release, so everyone should get it on this month’s Patch Tuesday update.
At this point, no details are available, but John1F, a Microsoft forum moderator who posts on the company’s Community threads, said in a post last month that September’s Update Tuesday cycle should finally address the limited Wi-Fi bug and thus allow the Surface Pro 3 to stay connected to wireless networks permanently.
“Thank you for continuing to provide valued feedback and details. We are tracking several active posts that deal with WiFi performance. We are working on an additional update to the WiFi component in the September time frame. Please continue sharing - your efforts are appreciated,” he wrote in a post.
Needless to say, some users are still getting the error, and some tried all kinds of workarounds to be able to browse the web without any other interruption caused by this bug.
One of the more experienced Surface Pro 3 buyers said that uninstalling Hyper-V completely fixed the problem, with a number of other users also confirming that this trick appears to temporarily remove the limited Wi-Fi connectivity bug.
“I have had this problem since I bought the Surface 3 Pro about 4 weeks ago. Often ‘Limited’ connectivity or very slow connectivity. The list of wireless networks would be empty, or suddenly show a bunch of local ones except for the one in my house. I'd have to reboot the computer to fix it. Or run the network adapter troubleshooter that would reset the adapter and that would fix it. I've gotten very frustrated and today made a big effort to solve the problem. Otherwise I'd have to return it to the store,” he said, pointing out that removing Hyper-V seemed to be the only working solution.
In the meantime, Microsoft is keeping an eye on the forums, but even though it encourages users to post their issues online, there’s no doubt that the frustration is growing for those who spent nearly two thousand dollars to purchase a Surface tablet.
Some have already decided to replace them with a new unit, while others asked for their money back, preferring instead to buy a laptop or another device that’s not suffering from Wi-Fi connectivity issues.