14 DAY TRIAL // Many Surface Pro 3 tablets purchased last month are said to be hit by a limited Wi-Fi connectivity issue that occurs after resuming devices from sleep, with a similar bug also discovered in previous Surface models, including the RT version launched in 2012.
Microsoft launched the first firmware update yesterday as part of the Patch Tuesday rollout, introducing a series of fixes supposed to address the Wi-Fi bugs and thus boosting performance and reliability.
It turns out, however, that limited Wi-Fi connectivity issues still exist and, what's more, a number of tablet owners reported even more problems after deploying the firmware update, including BSODs at random times.
“July firmware update is still cause BSOD for me. I'm hoping the update on July 16 fixes this,” one user reported on Microsoft's Community forums.
Redmond said yesterday that a new update would be released on Wednesday, July 16, “to further improve Wi-Fi connection and throughput scenarios,” so the company is again expected to try to address these issues next week.
The limited Wi-Fi connectivity issue was first reported by users in mid-June, only a few days after the company started shipments of the new tablet models. Users who posted on Microsoft's forums obviously expressed their frustrations towards the company's approach regarding this bug, which has also been found on previous tablet versions, but still exist in the Surface Pro 3.
“I just bought my Surface Pro 3 yesterday and have installed all updates. After connecting to my home WiFi network, each time I press the power button putting it to sleep, then reawaken it, the WiFi goes to ‘Limited’, and I have no internet connection. I must then go to the WiFi connections settings, disconnect and reconnect to the network, and it works. This is a MAJOR and UNACCEPTABLE pain in the neck for a machine I paid $1400 for!” a message that was posted on June 21 reads.
Microsoft has already confirmed that it's looking into reports right now and given the fact that another fix is prepared to be released next week, expect the company to deal with the problem anytime soon.
In the meantime, users are obviously very disappointed with this major bug affecting their tablets, especially because the Surface Pro 3 is a really expensive device. If you're wondering, the top of the range Surface Pro 3 model is priced at no less than $1,949 (1,450 euros) in the United States.