14 DAY TRIAL // The content on Windows Live servers is closely monitored and filtered by Microsoft as the company is laboring to keep users of its suite of applications and services in the Cloud secure while online. Jamie Cannon, a product manager on the Windows Live team, indicated that the software giant was constantly working to deliver Windows Live users with levels of privacy, safety, and security similar to their expectations even if offline. However, Cannon emphasized that ensuring a high standard of security and privacy was a process in which end users could chip in by flagging malicious and inappropriate content themselves.
“Windows Live aims to protect you in these ways: blocking instant messaging spam and inappropriate communications in Windows Live Messenger and providing a means for you to report abuse; filtering incoming e-mail messages in Windows Live Hotmail for spam/junk; scanning attachments you receive, download, and send in Hotmail; scanning comments on Windows Live Spaces for spam; monitoring shared photos for abuse and inappropriate imagery; and providing [email protected] for issues you want to report directly to our Direct Mail Abuse team,” Cannon stated.
While the software giant makes continuous investments designed to drive the evolution of Windows Live user protection, most of the company's efforts happen in the background. “We monitor the Windows Live servers to help ensure that malicious programs don’t make their way to you. In the event that we confirm activity as unlawful or malicious, we block the offenders and work with local law enforcement on appropriate actions. This ongoing work is rarely seen by users and it’s our intention to keep it that way,” Cannon added.
Still, Microsoft also depends a great deal on Windows Live users participating with feedback to bulletproofing the client or services made available against threats. The Redmond company has set up an entire infrastructure allowing users to report any abuse at Support Live.
Cannon also revealed the direct Windows Live service links for reporting abuse:
Messenger: Report abuse Hotmail: Report abuse Spaces: Report abuse SkyDrive: Report abuse Calendar: Report abuse Events: Report abuse Groups: Report abuse People: Report abuse Profile: Report abuse