14 DAY TRIAL // As we reported to you a few days ago, one of the updates released by Microsoft on Patch Tuesday gives serious headaches to some Windows 7 users.
The fix, which was designed to correct an exploit being used by a rookit virus, has broken down a number of Windows 7 workstations, leading to BSODs when trying to launch certain apps.
Reports keep coming on this problem and users are now claiming that they’re getting BSODs on every single reboot, so they are basically left with no option to boot the operating system.
“Worked with MS again yesterday to remove the KB package using the command line via the W7 DVD, but even having done that the BSOD still happens on reboot. Certainly looks like the damage is done on installation, prior to the reboot,” one of the affected users explained.
Microsoft Community moderators are now trying to reach out to every single affected user in order to set up support calls with company engineers, in an attempt to determine the cause of the problems.
“Again anyone? Especially anyone with the 0x freeze up error? Please I need cases in order to get to the bottom of the issue. I will set up a free support call for you at no charge,” one of the moderators wrote.
Companies have already started issuing patches to correct the glitches on their side, but Microsoft is still looking into the problems, so an update on this is still pending.
As a result, users have no other choice than to completely remove the update from their computer and wait until a fully-working patch is released.
To do this, you need to go over to Control Panel, click on “Programs and Features,” click on “View installed updates” in the left side of the screen and search for “KB2859537.” Simply click uninstall and reboot your machine.