The BSOD is caused by an incompatibility with G-Buster

Apr 13, 2013 14:51 GMT  ·  By

Microsoft's faulty KB2823324 update that's causing a Blue Screen of Death on lots of Windows 7 computers out there is apparently incompatible with a number of third-party solutions installed on users' machines, including an online banking security plugin.

The issue was first reported by Brazilian media, as thousands of local computers were pushed into a continuous reboot loop that couldn't be stopped without a manual removal of the update.

According to security researcher Wolfgang Kandek of Qualys, the issue is caused by an incompatibility with banking security plugin G-Buster that's currently installed on lots of Brazilian computers.

“Some of the major banks require their customers to install it to secure Internet banking. The plug-in which provides a virtualized and hardened operating environment for safer banking and one of its security measures is interfering with the Windows kernel patch contained in MS13-036,” Kandek explained.

While tech giant Microsoft is still working on a fix, users have no other option than to manually remove the update and wait for an official workaround from the company.