Microsoft’s KB2823324 update released on Patch Tuesday is causing quite a lot of problems to Windows 7 users, as some computers enter a continuous reboot loop that can’t be repaired without removing the fix.
The tech giant has already confirmed the issue and said that it’s already working on a fix but, according to the latest details on the matter, the problem could be caused by a compatibility error with Kaspersky security products.
After installation, the update automatically disables Kaspersky Anti-Virus for Windows Workstations / Server versions 6.0.4.1424 and 6.0.4.1611, both of which are then displaying a message saying that “Your license is not valid. Protection disabled.”
“After you install security update 2823324, Kaspersky Anti-Virus for Windows Workstations or Kaspersky Anti-Virus for Windows Servers versions 6.0.4.1424 and 6.0.4.1611 may display an error message that resembles the following: Your license is not valid,” the company confirmed in a statement.
In addition, Kaspersky engineers are also investigating the issue and are now working on a patch that would re-enable anti-virus protection on the affected systems.