Microsoft Introduces SuperTeller

SuperTeller, a system described by Microsoft as the next-generation solution designed to kick branch efficiency up a notch, was developed by China-based Agree Technology in partnership with the Redmond company. As the duo announced the availability of the new offering, the two companies also pointed out that SuperTeller was already being deployed. In this regard, the Xiamen International Bank is the first organization worldwide to embrace the branch system.

“Today’s banking environment faces a number of challenges to meet increasing customer demands, manage risk and remain competitive, all while optimizing costs,” said Susan Hauser, vice president, Worldwide Financial Services, Microsoft. SuperTeller is presented as a product designed to address the needs of modern banks. Microsoft is touting cost savings, as well as risk management capabilities and a boost in efficiency for customers adopting SuperTeller.

“Microsoft’s platform and financial services partnerships make us uniquely able to facilitate new operational efficiencies, increase transparency and accelerate innovation across the global banking enterprise. Today’s announcement with Agree Technology reflects how Microsoft is delivering the latest solutions and tools to help banks quickly adapt to new customer needs — strengthening the overall connected customer experience and improving the bottom line,” Hauser added.

SuperTeller is based on Microsoft .NET Framework, but also leverages additional technologies from the Redmond giant. In building the branch solution for the banking sector, Agree Technology has made use of Windows Presentation Foundation, Windows Communication Foundation and Windows Workflow Foundation.

“Agree Technology is a major provider of bank teller solutions in China,” added Yuhui Wang, CEO, Agree Technology. “We are very pleased to be working closely with Microsoft and see SuperTeller as a new generation branch system that will help financial institutions greatly improve performance and risk management, and provide customers with an enhanced in-branch experience.”