In the US and Canada

Apr 7, 2010 14:18 GMT  ·  By

Microsoft has launched a new customer relationship management offering for customers in the US and Canada. Microsoft Dynamics CRM for nonprofits and nongovernmental organizations (NGOs) brings to the table both out-of-the-box CRM functionality and customizations for a range of monitoring, tracking and administrative tasks specific to nonprofits. The Redmond company is already offering nonprofits and NGOs in the US and Canada a chance to test-drive the new release.

“Nonprofits and NGOs are always challenged with doing more with less,” Sarah Barnhart, senior program manager of community affairs at Microsoft, revealed. “We see technology being a key enabler of helping nonprofits to reduce administration and focus their resources on where they can have the biggest impact. Microsoft Dynamics CRM for nonprofits and NGOs includes customized features that simplify administration and management for organizations of every size.”

Microsoft Dynamics CRM for Nonprofits and NGOs is available for as low as $9.99 per user, per month. However, according to the Redmond company, a minimum of five users is required for access to the new CRM solution. The $9.99 per user, per month is associated with Microsoft Dynamics CRM Online, which is how customers can access Microsoft Dynamics CRM for Nonprofits and NGOs for on-demand deployments. All customizations would be performed for free, the software giant promised.

“Microsoft Dynamics CRM will provide greater efficiency and functionality of our donor management and database tools, which directly impacts the approximately 1,000 girls we serve annually by increasing the depth and breadth of individual donor giving that supports the work of our organization,” Elizabeth Nye, executive director, Girls Inc. of NW Oregon, said. “In addition, we are excited about its capabilities to help us integrate and synthesize program-related data, further enhancing our ability to monitor and track program outcomes — something all donors care about deeply.”