We’re looking into it, but a timeline is not yet available

May 18, 2015 07:58 GMT  ·  By

Some of the updates that Microsoft released this Patch Tuesday or in the previous months are being re-offered to Windows users, despite the fact that they installed successfully the first time, so no matter how many times they do it, the same fixes show up again and again.

In a post on the Microsoft Community forums, a company employee has confirmed that the Windows team is looking into reports that Windows updates KB3032359 and KB3021952 are being re-offered repeatedly despite successful install, but has refused to provide a timeline because fixing it could take longer than expected.

“We are still investigating the issue and I believe the root cause is now known and the team which owns these packages is working on a resolution. I don't have a timeline on when it may be fixed however, I just know its being investigated and worked on,” joscon, a Microsoft engineer, has said.

The bug was first spotted in March

Although Microsoft has only now confirmed these issues, the first complaints posted by users only are dated March, so the company has most likely noticed that this is becoming a widespread bug that needs to be addressed as soon as possible.

KB3032359, for instance, is a cumulative security update for Internet Explorer for Windows 8 and was launched in March 2015, which means that Microsoft needed nearly two months to confirm this problem.

And yet, users claim that the update is still being offered to their computers despite the fact that Microsoft has indeed confirmed the problems, but it remains to be seen how fast the company can come up with a fix.

KB3021952, on the other hand, was released in February and also comes with security improvements to Internet Explorer, but reports of it being repeatedly offered to computers appeared in March as well.

Its official page reveals that Microsoft revised the bulletin in March, so that was most likely the month when something went wrong and users started getting these two patches over and over again.