Customers demand S+S, the company reveals

Jan 19, 2009 14:51 GMT  ·  By

Microsoft's unified communications and collaboration solutions will not represent an exception when it comes to the Redmond company stretching its traditional on-premise software products into the Cloud. David Scult, a general manager in Microsoft’s Information Worker Division, indicated that the software giant was stepping up its game in order to keep up the pace with customer needs, especially in the context of Software as a Service, or Software plus Services, in the company's perspective. As a direct result, Microsoft's messaging and collaboration offerings will be impacted by the new direction under development.

“The growth of cloud-based computing is driving lots of exciting innovation in our industry. In addition to our offerings with Microsoft Online Services, we are already building and testing next-generation solutions,” Scult stated.

“Earlier this week, we shared behind-the-scenes details on the next version of Exchange server, Exchange 14, which is designed from the outset for software-plus-services. Exchange 14 is currently being used as a service with more than 3.5 million people in educational institutions worldwide. Customers tell us they are looking for a unified communications and collaboration system – whether delivered in the cloud or on-premises – which is why we are delivering software plus services that build on a common technology foundation.”

Microsoft Online Services is an illustrative example of the software giant embracing the Cloud. Via its Online Services website, the company headquartered in Redmond, Washington, is offering customers a Business Productivity Online Standard Suite composed of Exchange Online, Office SharePoint Online, Office Communications Online, Exchange Hosted Filtering, and Office Live Meeting. All the products are hosted by Microsoft and delivered as subscription-based services to its customers.

“In recent months we’ve seen increased interest due to the availability of Microsoft Online Services, which went live in November 2008. With SharePoint Online and Exchange Online, the pace of migration is accelerating because businesses can reduce costs anywhere from 10 to 50 percent and move to the latest technologies. These savings come from refocusing IT staff on strategic initiatives and shifting capital expenses to a subscription basis,” Scult added.