14 DAY TRIAL // Some of the users who made the move to Windows 8.1 are now experiencing issues with the Windows Store apps, as the installed items fail to load with a pretty awkward error.
Several consumers who turned to Microsoft’s Community forums are reporting pretty much the same issues and even though they already tried several workaround, none seemed to work until now.
Here’s what one of the affected users explained in the message posted on the forums:
“Store won't open. It shows the splash screen, then a solid color screen. Nothing else happens. If I click anywhere, it goes back to the start screen. I also can't open ‘Settings’ found by moving the mouse in top right corner, Settings, Change PC Settings. Does same thing as store. Splash screen and nothing happens. Can click back to start screen.
“For clarity, I can't get any other Modern app to run either. If I try to run any other Modern app (Calendar, Food and Drink, etc), I get the following error message: This app can't open. There's a problem with <app name>. Contact your system administrator about repairing or reinstalling it.”
Users whose computers are affected by this issue have tried all kinds of workarounds, including system reboots, clean boots, reinstalling apps, and creating new user accounts.
It turns out, however, that it’s all because of some compatibility issues, but Microsoft is yet to step in and explain what this is all about.
At this point, the only way to resolve the problem is to reinstall the operating system completely and use a dedicated ISO to do it, without turning to the Windows Store update displayed to Windows 8 users.
Of course, Microsoft is most likely looking into the problems as we speak, so a fix is probably scheduled to go live sometime in the next few weeks.