I really like the multiplayer component of Mass Effect 3 and part of its attraction is the way it uses unlocks, new characters, mods and extra weapons to make the player actually care about his performance in the game and especially the objective-based missions.
Despite this I might be more careful when playing this part of Mass Effect 3 because of a major problem with the Store interface that is central to the experience, one which BioWare has been very shy talking about.
After buying two Specter packs (fortunately bought with in-game money), I spotted a second Starter Pack sitting in my store while waiting for a match to start and decided to click on it.
It opened up to reveal some low-level items, but upon exiting the store and checking out my character loadout, I found that I no longer possessed at least one sniper rifle and one submachine gun that has served me well before.
I investigated further and also discovered that my unlocked characters, including a Drell adept that I loved for his ability to throw cluster grenades, were no longer present, and suspected a glitch.
I logged out of multiplayer and then back in, hoping that it was a temporary glitch that would be rectified quickly.
I was wrong and I began building my multiplayer collection, from weapons to mods and characters, and then found out that the store bug was pretty widespread and even affected some unfortunate gamers who spent real-world money in order to get access to content, via the BioWare points mechanic.
BioWare acknowledged the existence of the bug but failed to fix it until now and, more problematic, the developer has also failed to notify gamers via the in-game Alliance Network that this it was present and could affect anyone.
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