Exciting feature but too easy to abuse

Nov 20, 2006 13:34 GMT  ·  By

Google introduced a new feature to Google Maps entitled "Click to Call" that offers users "fast and easy way to speak directly with businesses found on our maps." If you're interested in the way Click to Call is working, Google offers the answer: "when you click the "call" link next to a business's phone number, you'll be invited to enter your phone number. Once you select "Connect For Free," Google Maps calls the number you provided. When you pick up, you will hear ringing on the other end as Maps connects you to the business. When they answer, you simply talk normally as if you had directly dialed their number on your phone."

Most users are afraid that their telephone number will be available on the Internet after they'll use this service, but Google says there's no reason for this. After you'll type the number, it is saved on Google servers for a limited period, just to allow you to use the service.

Another frequently asked question is related to the caller ID that appears on the telephone. The company says that "the business's phone number appears on your caller ID when Google calls you. This allows you to save the business's number on your phone so you can quickly call the business again at a later time."

The best of all is that the service is FREE. "Google pays for all calls, both local and long-distance. However, if you give us a mobile phone number, the normal airtime fees or other fees charged by your phone provider may apply," Google mentioned.

Being such an accessible service, I'm asking myself how long this exciting feature is going to be available, because it is clearly vulnerable to abuses from all around the world.