Major November 2010 Xbox 360 Dashboard Update Problems Resolved

I love some of the new features, well done. But have a bad experience with party chat during game play. When in a party and playing an online map. While wearing my Turtle Beach headset the game sound is cancelled when another player in my party speaks. Very frustrating when you listening for foot steps by the other team. Or not be able to hear where enemy fire is comming from until it's to late. This issue needs to be fixed pronto.
Jeffinator01

What is happening to you whilst in party actually isn't Microsofts fault. It isn't a matter of asking them to fix it. After the update I noticed the same problem, before rudely being told I need to re-download the update which would ultimately give me "Big Rob's" problem.

What to do is simple. Press the Xbox Guide button and move to the furthest right tab, "Settings" if I'm not mistaken. Two options down is "Prefrences", enter that option. Now go to "Voice" and up the game volume to 10. Press B and then the Guide button and your problem shoud be fixed. Voila.

When I am in party chat and playing a game at the same time, my xbox freezes!!

Also got problems that people are breaking up..

i have a probelm with my xbox360 i beyed dead island game the recuest a update when i prest yes it was downloading but when its come on half its gived me massage sayes reanter the game disk i did but now i want it back to the welcome page but it dosent i dont now how plz help

Im still having bloody problems!!! My dashboard has changed to the new very white one, but it is still saying I have do download the update before i can go on Live. Unfortunately, this update starts to dowload but is then almost immediately cut off by an error message. Is anyone else having this trouble??

I do.

yeah its doing the same thing to me

yeah it did that to me for about 3 days.

having trouble downloading new update, taking forever. any ideas why?

this is happing to me to :( and i have 100 freinds on there! * !

Yea me to i say bunk it

my xbox 360 wont do the update an so i CANT play xbox live why wont it work its just........stuck it wont complete the update :( can u fix this?

The new update broke my real account, stopping me doing anything online, from playing games, to seeing my frindlist and it stopped me sending or getting messages. Ive had to pay for a seprate account, and Ive lost all the Left 4 Dead DLC i downloaded. Ive spent 70 mins on the phone and hopefully they said it will be fixed in a few days.

I'm haveing the same problem

Same problem a tier 2 expert at XCrap Live told me it would take 5 to 7 business days to resolve my account problems.

Same if know anything that can help let me know

@comment#5 I feel for you, I once did the phone thing with M$ tech for over a full hour because my xbox original DLs would no longer play. That was several months ago, still no banana.

same problem, talked to xbox support but no help, have you gotten any solutions?

wow greate

The only problem i am having is that that instant queue in my Netflix keeps flipping ahead to a title in the middle. Anyone else having problems with the Netflix viewer?

I'm having the same issue. You scroll about five movies into the queue then all of a sudden it shoots off to a movie halfway in. And there's no way to stop it. Very annoying.

Immediately following the download of the update, my Xbox had a hardware failure. It has completely ceased to function with only an error screen appearing. I called customer support and they assured me that the update could not possibly have caused such an error and now they want me to pay for the repairs. However, if you search online, you will find that many other people are having this problem. Microsoft has most likely lost quite a few customers with this update.

Same here....instantly after the Zune Video update (the main update worked ok) my console froze. Now on reboot I either get RROD (3 lights) or it freezes at some random time shortly after booting. Doesn't matter what I try to do or play. Thanks Xbox for bricking my console. Six year subscriber to Live wondering whether to buy another console or not. Nice Quality Control on your update there Redmond!!!!

Mine bricked after the update too. It tries to boot up and freezes. I have had my XBOX 360 for at least 6 years and this is my second go-round with hardware failures. The first time, was fixed under warranty. Bad timing with this update - just before Christmas. You can be sure I won't be buying any new Xbox games.

Same here... After the new update, my console has frozen 4 times and counting (2 times in game, 2 times in dashboard). 1 time the game just cut out and went black, and 2 times the screen pixels went out of whack. I've seen this before when my box got the RROD the very first time, "coincidentally" after an XBOX Live update... (I've had a total of 4 RROD since, we'll see if I hit lucky number 5 now.)

exactly the same problem here, updated the dashboard, then my games started to freeze, then the dashboard, now it wont reboot at all,, just the 3 red lights??? nice

We experienced this issue today. XBOX was working fine, downloaded the update, XBOX then locked up three times in a row, and on the fourth time, we got the dreaded ring of death. Thanks Microsoft!

My console had the same failure immediately following the update. Called support and insisted on speaking to a supervisor. The initial supervisor "Vincent" told me that they were receiving frequent reports of issues like this on older consoles. He also said that he believed the issue resolution was going to "be in favor of the customer". I consistently get the 3 lights when trying to start my console now, it won't even produce the start up screen.

@#8
True, it eventually in the course or down loading that update over and over render my hard drive dead and stinky................a 120 g filled w DLC.

Microsoft killed my xbox and they don't care one way or the other. Immediately after download I got the RRoD

i know i have the issue ever sins the update

download was quick ,i had no problems ,looks nice thx micro

Lucky mines being a duce

The super bland and boring white menu screens have been posing another problem...I have a plasma TV and the burn-in is RIDICULOUS! I would be very pleased if the color was changed to something not so bright, or if we as gamers were given the option to customize the color

Can't you with a theme??

The white background is horrible. Try using playon with a white on grey background!!!

I had already downloaded the update and liked it. The following day I switched on my Xbox and was told I have to download it again. Confused, I did so, only to be told I had an error and it couldn't be updated and to check my internet connection. Which I did and halfway through connecting to Xbox Live, I'm told I have to update. Which I do and then proceeded to a vicious cycle of Xbox Live mocking me through telling me to do the same things repeatedly. As if that wasn't bad enough, all I'm left with is a technology pinata because it refuses to play games because they themselves need an update.
I have two Xbox's a more modern albeit a non slim Elite and an older Premium both with the same problem.

I keep getting disconnected when I try to play. When I try to reconnect sends the test connection message. When I click to test connection it signs back, but when I click the game I get disconnected right away. Been on this cycle ever since I got the update.

I'm getting similar problems. Last night I was getting disconnected from Live every few mins, even when just sitting at the dashboard. Never used to happen before the new update. Anyone else getting that problem?

I'm still having major plroblems. Since the upload, my xbox has been running extremely slow. Also, I can't play any live games becuase iether 1. it doesn't connect to live. If it does connect to live 2. It can't find any games. If it does find a game 3. it lags like crazy! This is a nightmare! Especially as Black Ops comes out next week!

NBA Live 10 freezing

This freezes since the update on the 1st. It is always at the same point....2mins 31 sec left in 2nd QTR.

I thought that the update looked good but I tryed to download it and it keeps on telling me my connection isn't working so i go on the setting and look at my connection it said it was fine then i try it again and it does the same thing over and over

My Xbox will not read any disks. I've gone through my whole collection and nothing will play. I called Xbox this morning and after 4 hrs of arguing my point they want me to pay for their screw up. was told more than 5 times that I am the only one with this problem and no one else has called in this specific problem. I tried canceling my xbox live and they are giving me some excuse that I have to call back later to do it. I am so irritated and irrate because of this and none of them care. I couldnt even get a phone number for higher managment because they wont give it to me.

I have the same problem after updating to the new dashboard and playing black ops online for a little bit. I had a new black elite console and now it wont read any discs at all wont even eject.

I have the same exact issue and was told the same thing by XBOX. They want $100 to fix the open tray error. I had to switch to PS3. I have had 4 360's in 4 years. enough is enough.

just trried to download the flipping thing and wont do it! How *

Ever since the update I can not sign in to Live on any of my accounts. I have 3. When I try to do a test connect it just says to add a wireless adapter. I have one and it's connected. I'm really annoyed!!

I've had the same problems since I downloaded it and nothing has improved over the past two days. I still can't play online, I still can't download, and I still can't talk to my friends.

i tried updating my xbox 2 days ago. after loading it, it says that it cant read the update from my storage device. what am i supposed to do??

I haven't been able to connect to effing live for almost two weeks, I've explained everything to the best of my verbal ability, and they tell me "it's a site update bug"


Yet, I read about this and my 360 STILL CAN'T CONNECT. And trust me, it's not my internet.

Hi:

I lost every save, EVERY SAVE of the XBLA games, Scott Pilgrim almost complete and in a few seconds...Bye, bye all the progress...

I'm really dissapointing with this update.

After the update, any game I try to play online it tells me my profile is not allowed to log in. This is bogus!! I have a clean unmodded xbox. My Gold account is current. Everything was fine before the update. Why is my friends list missing? Why can I not send messages?!! Cache clearing does not do anything!!!

I have this problem and when i got through to xbox support they told me that one that have no idea what has happened and also that the update should not have been released until the 4th of November and not the 1st

*WORKAROUND*

I had this exact same issue and tried all of the random fixes I saw around the net, even called Live support which was no help at all, except he gave me the clue that my Gold status didn't seem to be active.

Checking in my email history I couldn't remember exactly when I renewed and I'm pretty sure it was in April but I have no proof and my current status said member since 11/2010 and ended 11/2010. Seems odd that my membership would expire JUST as the new update came out.

I also saw on a Live forum someone talking about having a "free" account due to some glitch so I wonder if I was benefitting from that same glitch and the update fixed it.

So I took a chance and decided to add some Gold time to my account. Unfortunately I couldn't do it through the console due to some glitch. So I bought a 3-month membership card at a local store. Entered the code and now I have all my friends back and can play online.

I'm going to call Live support and advise them of the fix and see if they can trace payment info in my history to credit the time I'm missing but even if that doesn't get resolved, at least I have my friends back and can play online again without losing my gamerscore or points!

I hesitate to call this a fix due to the variables in my story... YMWV is all I can say based on having tried many weird ideas people have posted to fix this problem.

Xbox's customer service is a joke!! They make you go their these step that they know won't take care of the issue. then they call you a liar when you tell them others have the smae problem. Their update has rendered my xbox useless and they want me to pay for the damage they caused with their half-assed attempt at firmware updating. You guys have really screwed up! This is my 2nd xbox that has been damaged! This is ridiculous! The 1st died with the 3 red lights. My current xbox your fk'in update killed it. You people in Microsoft better get your act together and cover the costs of your screw up or you will have a class action lawsuit on your hands!!!

The Problem i have is a case of i've downloaded content, but it's not showing that's even downloaded onto my xbox, i've paid for this. It also doesn't show me my active downloads and doesn't tell me when something's finished downloading (If it's even downloaded). I'm very unhappy.

I have an xbox 360 elite model and an arcade model both have xbox live (different accounts; one for me the other for my son). The elite said it needed a system update and performed it with no issue. Then when I logged into my xbox live account it prompted me for an xbox live update (the one mentioned here; Nov 2010). It appeared to go through the update fine, but then came up with the one blinking red light and a system error message which I tried to get off the screen. I guess I took too long reading all the different languages saying "system error contact microsoft support" because the screen went blank and I was unable to get video ever again. Figuring it was an issue between firmware of the HDD versus console, I updated my hard drive on my son's console with no problems. Then I updated my son's HDD on his console with no problems. I reinstalled my HDD to my elite console, but still nothing (no vid, one blinking red light). Followed the microsoft help dialogue (disconnected all peripherals) but to no avail. I'm now the proud owner of a bricked elite. Sad that the arcade is a better console than the elite.

my 360 elite will not update i get and status code of 31430000308004028007045D and tells me to test my connection but when i do that it makes me update

I have the same status code. your the only one other then me ive found with this code. my console is doing the exact same thing. Did you find a resolution to this yet?

I personally am having issues with battle field bad company 2. I will sign into x box live then click play bbc2 and as soon as i git to the title screen it kicks me off of xbox live. So then I sign in which I have gold btw... And then it says my profile lacks permession to play the * thing when I used to play all the time before the update. Not to mention they erased all!! of my friends and dowloaded conent. This is utterless B>S

Why did they have to go and screw everything up?

Do not try to fix things that are not broken.

Do these people really think any of us gave a flying f bomb about the background color of our dashboard?

Jesus if they were going to introduce the kinect that is fine. But just introduce the damned thing.

Problems occur when to many people are trying to do to many things at once.

I am very dissapointed with this update

what the hell did they fix...it is still not downloading...

seariously

Updated 2 days ago. Wasn't too pleased about the blinding white menus, but hey if microsoft wants to dress up like the wii, whatever. Since the update everything seems to run fine except fr the party and chat. For some reason I can't join any of my friends parties and it wont connect them to me. Quite a few of my friends have the exact same problem. I'm honestly not impressed with this update.

I have the console freeze up with fable 3 on my elite. it happens about the same time in playing all the time. about 1-3 mins in. I even tried not being connected to live.

Not all the issues have been resovled. I personally am no without friends on my list (i know loner) but i did friends before the update and cannot play online with a gold membership.

Got exactly the same problem! Sort of glad I'm not the only one though! Am still waiting for an e-mail from Microsoft after logging the problem but it's been the same for a week now!

I'm having this exact same issue. Called Live support on Tuesday and after an hour on the phone my account is still pooched.

Notice it says I'm a gold member though it says ive been a member from and until the current month (11/2010). The agent I spoke to thought at first my account had expired though im pretty sure im only due in april of 2011. Also never saw the Terms of Use when I first updated.

Microsoft agent thought I stuck as a child account but couldn't be sure. Anyways... still no resolution.

My system crashes sporadically. I get white noise at full volume then a white checkered pattern across the screen. I don't have to be in a game for this to happen. Sometimes when I reboot the system I get a 3/4 red ring. My system was the day before the update and I don't think it's a coincidence.

I got the same problem as you Banjohn :/ As soon as I start a game (I've tested demos, xbox live arcade games and normal games) and it crashes within a few min :( Also sometimes when I reboot the system I get the 3/4 red ring. I haven't had any problems at all before the update. And like Tom I've also updated Zune video.

Same exact thing happened to me on my 360 Elite! I play any game and after 5min-3hrs it crashes/freezes and a loud weird sound, checkered screen, my controller dosen't stop vibrating, and no RROD! I got RROD once but I fixed it (Towel Trick), but this keeps happening! Never a problem BEFORE UPDATE...

Hey bud. The problems with the update arent over.

I am logged out of my account then it signs me in automatically. I am also finding that its takes me ages to get into Halo Reach lobbies – so maybe its affected my connectivity to other players!?!?!? I’m sooo annoyed! PS3 here I come!

I have not been able to download this f***** thing its driving me nuts the status bar just sits ther 15 mins goes by and a box pops up saying unable to download
Does anyone have any suggestions to what to do? Email me at Aufan95@ymail.com
War Cam Eagle

everything gets pixeled out within 10 seconds of startup,never had that problem before the update very annoying now i have an xbox i cannot play! as i just bought blackops,fable3 and new vegas. i guess ill go back and swap them for thier ps3 copy as ive never had a problem with my ps3

my video streaming has been extremely affected. Even with .wmv files of a reasonable size (

I just spent a good part of an hour going through xbox's support line explaining to them that my hard-drive worked fine before the new fall update. And now my hard-drive is just a fancy paper weight. This is my second console through microsoft the first suffering from red ring of death. They also tell me im the only one experiencing any problems with the update. evidently this is far from true. in all seriousness is there any legal action that can be pursued? i just want a working product!!!!

i keep getting an error saying unable to connect to xbox live, plus wen i want to go live with some of my games it keeps saying xbox live disabled and get error codes, this has never happened before not since this crappy update.

My xbox was working perfectly fine with FIFA11 before the update. Didn't use it for a few days, bought Dead Rising 2 to play, switched the console on 3/11/2010 to play my new game and the update was available. Installed the update no problem, pretty quick. Start to play DR2 and get about 30 seconds into the first part with the motorcycle arena and it freezes, then shuts off. I turned it back on and it's got RRoD. Phoned Microsoft and got the usual bull that it couldn't have been the update, despite there being no problem for the near-three years I've had the thing. They finally agree to fix it but I'm still without my console for three weeks when two of the biggest games of the year are due out within weeks of each other in Black Ops and Assassin's Creed Brotherhood. Add to that I only just renewed my Live membership and I lose nearly a month of that too.

the problems for the update is definatly not fixed. when i log on i am presented with a pop up for the update. when i press yes update me it goes to the first loading screen and stays in the first stage until another popup appears telling me i need to test my connection and when i do it says that im fully connected

having the same issue..I have tried the USB, no luck. contacted Xbox Support.. got the rhetoric yesterday about 'high volume of downloads'..

Installed the new update today, got 4 game freezes now, tried to turn it back and got the RROD. After reading the xbox forums about this, it seems as though I'm not the only one who's having this problem!!!

Immediately after updating my console I was unable to play COD. My screen looked liked a snow globe. Then within 48 hours I received a E74 error. I cannot help but feel the updated is related to the e74 error.
Dwayne

Yeah, I had the e74 error as well, after the 3/4 red rings and constant random in game freezes.

So far like the xbox 360 updates but the netflix program is not as user friendly as it once was. Can't read the descriptions (letters too small), can't rewind movie (it just restarts the movie) and can't skip episodes on tv streams. I think they still have some work to do on this.
Their seems to be problem with netflix's server because every night in the last few days around 1:00pm est we loose connection. Hope this can be fixed soon.
skippydo1 NY

if you are having trubble downloading the update like i was go to www.xbox.com/download follow the directions and save the file to a usb drive then put it in ur xbox and follow the directions. hope this helps.

I have an Xbox 360 that came back from warranty work more than two years ago and had no problems with it at all since then. It has only been worked on by Microsoft and has no type of aftermarket items on it at all. On Saturday November 5 I turned on my Xbox 360 to play Tiger Woods 2010 and saw that The Xbox wanted to do an update. I started the down load and had no problems. The end-user licensing agreements came up and I accepted it. Now I used a wireless connection to down load the update and the router is less than five feet away from antenna to antenna with no obstructions in the way. Now I played my game that day and had no problems with it. Now today Sunday November 7, 2010 I went to play Tiger Woods 2010 and after about 4 holes the screen turned blue and I had to do a hard shutdown. I tried to play four more times each time it either went to a blue screen or it froze the game. On the last time instead of turning off the Xbox 360 I ejected the game CD and the frozen picture was still there instead of going to the dash board like it is supposed to do. Now comes the really strange part I restarted the Xbox 360 and was just looking around the new dash board and it locked up on me again. This does not seem to be a hardware problem it seems to be a software problem from the new dashboard down load. I have no error messages and the down load seemed to go well all though a bit long 15 minutes and I only have one green light on in the front

Its totally screwed me over, the first issue I saw which I thought may have been another Fable 3 glitch was an ingame freeze, after reading this I'm guessing it was the new dashboard.

Second and most annoyingly, I tried recovering my gamertag since I was getting strange connection problems coincidentally after trying to play the online mode of a really old game - Tenchu Z which would not allow me to access the online mode. When I tried recovering my gamertag I was hit half way through recovery with "xbox live not available" then "xbox live signup is currently unavailable".

so I tried recovering on another console which also has the new update and got the same problem. I also obviously cannot access any save files owned by my Gamertag profile.

We pre-ordered the Xbox 360 with Kinnect in August and picked it up on Saturday, November 6. This was my son's birthday present, I set it up for him including a Live account. We downloaded the update and he played the game that came with the bundle which was a Kinnect enabled game. This was fine. Then he tried to play a game meant for Xbox but not Kinnect and it would not load. He can only play games meant for Kinnect but not any other games. This is a brand new system and I believe the update caused this problem and it's obviously not fixed since we just downloaded it Saturday night. I've read other comments on other boards that people can't get their games to show up, they are getting the open tray message. Are they going to fix this?

i still cannot download games, xbox says they are still working on their errors

My Xbox 360 will no longer recognise my external hard drive on my wireless network or by plugging it in directly.

I was playing Fable III. After the update, the game began to freeze, sooner and sooner. Now it won't even boot up past the new swirly xbox logo. It's basically trash now! I barely use my xbox, maybe 20 times since I purchased it.

I'm unable to play any discs now after the update. PLease fix, all i see is open tray.

i cant play any disks either after the update

i have problems connecting to my profile. I've checked my connection and sometimes it works nd sometimes it doesn't. But when i try to sign in it says "problems signing in, please try again if the problem persist".

After the update my xbox wont read any disks. no games dvd's or cd's

I have the exact same problem. Microsoft is doing nothing to address this.

It doesn't work for me. I went on the support xbox live update thingy and it didn't have anything on how to deal with this problem. I really want to try xbox LIVE!

my system keeps saying need to update before I can get on Xbox Live but when I try it tells me it is not able to update. I am connected to the internet so I know thats not the problem..grrrr please help I want to play my new Black Ops on Live!

I'm having major issues with the display after updating to the new dashboard on November 6. The component video doesn't work at all, and the HDMI connection is flaky. The xbox starts up, and I can still hear audio even when the video doesn't display. I had no issues prior to the update. A friend of mine is having the same issues - he initially assumed that his graphics card had fried.

My sons xbox 360 won't work at all since the update and microsoft answer pay £1oo to repair it what a joke was fine before update.

Love the kinect so far but i'm having a lot of lag issues when playing online matches as well as my netflix not working properly, keeps lagging me out of movies and then takes forever to reload them, took me 3.5 hrs to watch an 1.5 hr movie ..lol

recovered my profile over at my friends to have my loadouts on black ops and got home and tryed to recover it. problem is i get a message about a game error and i dont even have a game in. I can't even enter my information it's B.S. I just want to play some COD perfect timing xbox. anyone else have this problem?

Hey man, i know its a pretty big grave dig but i just bought a second hand 360 and i have this problem, i can't sign up for xbox live or recover the account i have made online with my pc and it gives me the game error BS, did you ever find out how to fix it?!

if it keeps freezing it could be your hard drive?? mine wouldnt play black ops and the 3 red rings would sometimes come on but it would play fifa (what i had saved to my hard drive) fine, so i saved black ops and it worked fine no crashing at all

started getting "open tray" error right after the update finished. Support says no one else has reported this, yet I see tons on here with the same issue. Let's help each other try to get this resolved. Email me at purplehaze1503@yahoo.com and provide me your ticket numbers they gave you when you called in. I am going to call them back and when they say I am the only one, I will present all of these numbers to a supervisor and hopefully catch them up in their mistake.

what a coincidence. it wasn't the update that killed my system, it was a motor that needed oiled. i took apart the console and the drive motor was bone dry and wasn't allowing my system to spin the disk. do NOT attempt this if your console is still under a 1 or 2 year warranty, send it to Microsoft and let them fix it. this however is not covered by the RRoD 3 year warranty. if you need help or think this is what's causing your "open tray" errors, let me know and I'll be glad to walk you through the repair or even do it for you. email me at purplehaze1503@yahoo.com

This happened to me, you article has helped me solve the problem. CHERS!!!

It gave me the red ring of death

Its becoming more and more apparent that these latest update problems are manifesting in a variety of ways to different people.
I'll tell you of my experiences since updating 1 week ago.
Firstly I have an old arcade version, with Zephyr motherboard according to various internet sources with 203W 16.5 A. PSU, HDMI and component outputs.
I successfully managed to update with no problems initially. Then after an hour or so went on Xbox Live just browsing various things, then decided to play a game after a few minutes, froze, switched off showing two left hand vertical red lights.
I switched it off at console button, then switched back on after a few minutes. Displaying system shut down blah blah...make sure its not enclosed in confined space blah blah; which it isn't! tried it a day later everything ok then play game maybe ten mins same again.
This has happened repeatedly after games (including installed demo games), dvds. Today watched dvd for 15mins, then problem happened again but can't switch off only by pulling out the plug after 10mins tried to switch on, but only makes loud fan noises, goes straight to red lights.
Through all of this console or PSU has not felt hot to touch they are on a cool stone floor. PSU goes from green LED to standby when off, no red LED on PSU either....!
Thankyou Microsoft, take note, listen to people and rectify. One very disappionted Xbox360 owner

After updating the dashboard, I can no longer play tiger woods golf 2010, it just locks up with graphic squares on the screen. Remote is inoperable at this point, as well. Wish I had never updated!

my friend's list is missing and i can't even get into the free part of XBL wtf.

I had the same problem - I was watching Sky Player and in the middle of a programme got a hideous screeching noise then the whole thing locked up - Happened twice before I turned it off and haven't switched back on since. It had problems locating my pad as well. This update is a joke.
Any ideas?

When I try to download the update it loads some then it will stop and say it couldn't be updated and to test my connection...when I test my connection it says I am connected and Xbox Live is up and running...but when I try to update then it says the same thing..Test your connection..it won't download and its getting very annoying.

What crap.. I "WAS" using the Trendnet TEW-647GA for almost a year with no issues, after the update it no longer works. Is MS blocking the use of non-microsoft products with the 360.
Again this is crap.. Give me back my working 360.

All my game save are gone, I'm told the files are corrupt and cannot be used, would I like to start a new profile. Each and every game on my system ( many ). At first I had no xbox profile what so ever nada, no avatar, gamer scores or achievements. after a day this cleared up. The game saves, no luck. Also every single game needs a update or I'll be signed out, I thought not so bad ......till I noticed this prompt occurred every single time over and over to all games, Disc or download. I have a feeling the game saves are a loss and will never return, as they no longer exist on my hard drive. This console has been a headache from the start......it seems if it's not one thing it's blah, blah, bla...........

my xbox dash board advertisements are pixelated and presented with non-colors, but my games play fine without any video errors.

I did the update a few weeks ago, now games that never locked up, always lock up... including Left4Dead, GTA4, Ghostbusters, to name a few. Micro$oft FTL.

The Problems with my xbox is that it freezes when i try to join a party, game, send messages, look at friend's list, going to dashboard, pretty much anything dealing with the xbox live menu. Also it loads slower and it won't read disks unless i'm not signed into xbox live but i can sign into xbox live but only while the game is being played. does anyone else have the same problem?

Thanks guys, you've saved me. I haven't used Xbox live in months and came across this thread by mistake whilst trying to figure out setting it up again. However after reading this I am definately going to wait until I have seen Microsoft going to court, on the news, for destroying thousands and thousands of pounds worth of their own product with this crack-pot update.

see above, i know how to fix the "open tray" error

All I can see on my dashboard is the "my xbox" menu and the "my friends" menu.

lots of people apparently get the "can read disc" error and Microsoft denies there is any issue, i lost two xbox 360's to this right after the update yet Microsoft says there is no relation. I should have videotaped the systems working, the dashboard update/download, install, and then perpetual errors

My 360 got bricked after a dashboard/system update a couple nights ago! Error 71 followed by disc unreadable

Still waiting nearly 2 months for
xbox to resolve issues with update customer service is CRAP!!!!

I just became aware of this update earlier today when my 9 yr. old tried playing a new game he got for xmas. He told he saw something about an update and clicked yes. Then, the next screen showed that the update stopped with an error code displayed. His Xbox is not connected to the internet. So, I tried the online support troubleshooting suggestions = No help at all. I called and had to call back two more times because of no resolution. The third "specialist" told me I need to download the update onto a USB stick, because the download to disc didn't work. I'd rather not have to buy anything else. Has anyone else experienced this and they found a resolution? Because, in my opinion, support and their "specialists" sucked and were no help at all.

Automatic disc start up needs to be activated manually. Non of my d/loaded content can be found when i try to access it in game... and that's just the beginning. It's ok to say to everyone to d/load it all again, but we don't all have broadband access and it's a pain for me to do. But then i don't expect things to go right when it's got microsoft on the tin. This is what happens when you get a PC to do a consoles job!

Its been 2 months since that update came out and my xbox still has problems. it won't let me update any of my games and since it won't let me do it, I can't play any of those games on xbox live, it won't read discs unless i'm signed out, it freezes whenever I go to the guide menu dashboard, join a party, send or recieve messages, and whenever I press the big X button while i'm in the guide menu. I just don't understand microsoft can't just send out a patch for the update. I wonder why i'm paying for xbox live if I can't even play xbox live for most of my games. In case you were wondering my gamertag is Darth Calypso.

I just updated my xbox. I was playing modern warfare when I got a message for an update. I applied the update, and it went through fine.. the disc was apparently read since it came on the dashboard, but when I pressed the play game the screen just went black and I couldn't access the game. I can go through the dashboard without any problems. what the * is this?

my 360 has simply stopped working now, not from rrod but instead it starts and shows the xbox logo but instead of going to the dashboard i get a message saying it cant read the update from the storage device. please reinsert it to continue the update, if problem persists blah blah and theres a giant status code below. no matter what i try including trying different storage devices and HDD's it says the same thing even if there is no storage device, same thing, also the storage device works fine on a different xbox. this is my second xbox 360, my first died from rrod. i will not be having any more to do with xbox, how can i be shure that this wasnt a deliberate scam for them to sponge even more money out of people, there update killed my xbox and they wont rectify my problems of yours, as much as i want to play an xbox i wont be a fool and by a third one so that can fail in a year or 2

SAME THING BRO i cant get to the dashboard and wen i attach my hardrive error

SAME THING BRO i cant get to the dashboard and wen i attach my hardrive error

my 360 says update failure attach hardive and wen i do attach it i get the E 94 I DONT KNOW WHAT TO DO TO GET BAK ON THE DASHBOARD help plz

Ever since the November 2010 patch my XBox's DVD drive has difficulty even recognizing a game is in it. I often have to open and close the DVD 10 times or more before it recognizes that it has a DVD in it. I heard the November 2010 patch had some additional anti-piracy stuff in it, and that it did something with the DVD, (ROM update?). Let me here state that I have never had a pirated game in my XBox. Anyway, I have heard there are others with this issue, but I have not found it mentioned in the official XBox Live forums.

If I knew that finding out which DVD drive my XBox had in it and replacing it would fix it, I would. But I think it has to do with the XBox Live Update itself, rather than the failure of the DVD drive in it.

After a friend put a new game in my xbox 360 elite it upgraded {installed a virus ?] causing the 3 rings of death.

My 360 won't update the dashboard, I'm at spotlight and gears of war 3 isnt there to watch, and it came out today but I went over to my friends house and GOW3 was the 1st thing on his spotlight.

I think it's strange is raving about this update, yet this new dashboard has lost all my game saves! what next you ask, not only that but it has lost all my downloaded content too! fixed ! you are bleeding joking, my whole gaming experience is totally wiped out.

my xbox360 can't let me active downloads, it says: "you active downloads here.
recently completed downloads will appear in my games and in the music player and video player apps.
to download new content, check the marketplaces and media apps available in the xbox dashboard.
so how i can fix the proplem?!?!? please help me

microsoft forces you tobuy anougher unit because they will not budge when you get an c000-0099 code. That tells me that the consumer is lying and they couldnt care less. I called xbox live support only to be told they can not help you and that they are allways correct. there only solution is for you tobuy anougher unit..when most of us didnt allter or tampered the unit. what a rip off

Microsoft don't care, I have 2 xbox's, first I bought in 2006 which is a 360 Elite, I paid almost $700.00 for it, I played maybe 30 hrs with no problem, I had moved and put everything in storage for 3 to 4 yrs, about 8 months back I finally got setup in my new home, setup my xbox and played for a few days, I got my internet and decided to connect, I went thru the setup and connected to XBOX LIVE, it wanted to update the games that came with it, ok, no problem with that update, then it wanted to update again, it finished that update, it rebooted and I got no picture, cycled the power and it came back, it wanted to update again, after the update I contenued in to my game, I played for awhile then shut it down, when I turned it on again I got and error E74, I cycled the power and then I got the RROD, this xbox is dead, I purchase a newer edition 360 pro from the pawn shop, I didn,t connect it to the internet just yet, I played my games just fine, I decided to find games on xbox live, connected to the internet and it wanted to update, never thought it would be the update destroying xbox's, each model xbox, like the Elite experiences hardware failure, pro experiences glitches to graphics, either you have it and freezes or you get a blank screen with sound and without sound, needless to say, it froze and had to cycle the power, when it tried to reboot, I instantly got the RROD. I found out what the hardware problem was in the elite, ordered another DVD, broke the seals and installed it, fixed the RROD by removing the heat sinks cleaning and applying the silver compound, it started working again but the DVD would not read my game disc's, I connected to XBOX LIVE thinking the problem would be solved thru XL, boy was I wrong, it began to update on its on then 3/4 thru it stopped and displayed message I was band from xbox live, what a joke, Microsoft created the problem, destroyed 2 of my xbox's with there updates, left me with nothing, If we that have experienced the RROD or any other system or hardware problems ban together and have a CLASS ACTION LAWSUIT AGAINST MICROSOFT to receive or retrieve our losses I believe support would have a different answer for us all, They have infringed on you rights as an owner by maliciously destroying personal properties, trespassing by intent to do harm with out compensation of properties damaged by harmful or malicious software. They HACKED your system..........