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Lenovo's ThinkPad X61 Has Serious Heating Issues

Customers complain

By Traian Teglet, Technology News Editor

29th of August 2008, 14:27 GMT

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Users complain about the ThinkPad X61 heat issues
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Several Lenevo ThinkPad X61 users are complaining about their tablet PC, which appears to generate too much heat in the right palm rest area. The issue isn't related to the tablet PC's graphics chip, as you might presume, but rather to a wireless adapter that is installed under the palm rest. According to the users who have complained about the problem, when the ThinkPad X61 wireless module is activated, it generates a considerable amount of heat, so much so that it can have serious health implications for anyone using the palm rest.

These last few months, it seems that everybody has been talking about little else but NVIDIA's graphics chip failures, but it now turns out that those NVIDIA-powered notebooks are not the only ones with serious factory issues. Lenovo and its X61 Tablet PC are also the cause for some serious problems, which have been reported by concerned users on the company's forum.

User “ColMaki” initiated a forum thread, in which he details the problem he has encountered with his own X61 Tablet PC. As mentioned above, the palm rest area tends to get overheated when the system's wireless module is working. The heat problem is even more serious when a user tries to connect to a faster G or N network. According to this user, the problem, of which Lenovo is already aware, has become all the more severe since the company introduced the Intel Wireless WiFi Link 4965AGN wireless module.

Lenovo has tried to fix the problem using several methods, including installing a second fan, placed under the right palm rest. According to “ColMaki,” the company's support policy included all its customers, but only those that had a WWAN option were lucky enough to have their issue solved. In the meanwhile, another user, which has two X61 Tablet PCs (one with WWAN and one without), has confirmed the reported problem.

The issue has been reported by other users as well, after viewing the initial post, and all have agreed on that Lenovo needs to do something about its products, much like Dell has done with the NVIDIA-enabled notebooks.

TAGS:

Lenovo | ThinkPad | X61 | tablet PC | heat issues
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Very Good (4.3/5) 18 vote(s)    

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User opinions:


Comment #1 by: ColMaki on 29 Aug 2008, 20:35 GMT reply to this comment

thanks for picking up the story. Users that have similar problem can support us in the original thread:
http://forums.lenovo.com/lnv/board/message?board.id=X_Series_Thinkpads&thread.id=3388&view=by_date_ascending&page=1

or by digging the story:
http://digg.com/hardware/Why_Lenovo_doesn_t_solve_X_series_heat_problem


Comment #2 by: lancelot916 on 29 Aug 2008, 22:00 GMT reply to this comment

Although my X61s is not a tablet. it is a normal X61s and has the same issue.


Comment #3 by: go2sydney on 16 Sep 2008, 03:50 GMT reply to this comment

Yes!! It's very true!!
I got ThinkPad X61 A24 for just about 4 months, and it's very HOT!
PLEASE HELP US LENOVO!


Comment #4 by: Ed on 26 Sep 2008, 13:22 GMT reply to this comment

i just got a x61 2 days ago, and the thing is slowly cooking my right hand. either i type with my one left hand or i raise my wrist ......... why did i pay almost 1000 POUNDS for a mini laptop that burns me... ?

(Looking for a good solution now....) and wasting time/money doing so.


Comment #5 by: Nancy on 28 Dec 2008, 00:50 GMT reply to this comment

i have an x 61s that has already been returned once and they replaced the fan....this thing has burned ,my palm badly this time and they have suggested i turn off the biometrics.....what is going on with this? Does anyone have any info about it?


Comment #6 by: Amarendra on 31 May 2009, 04:19 GMT reply to this comment

Hi,

I have an X60, and it gets VERY hot under the right palm rest, when the WiFi is on.

-Amarendra


Comment #7 by: tha san on 20 Jun 2009, 08:16 GMT reply to this comment

Yes, my X60 is very hot on the right palm rest, I wonder whether Lenovo has any intention to solve this problem. I have been in many forum related to this heat problem, no solution offered so far.

Heellllppp.


Comment #8 by: kimotheraphy on 20 Jun 2009, 13:18 GMT reply to this comment

I have a Thinkpad X61 (not tablet) with T7250 Intel chip and I don't have this problem... The adapter does run really hot sometimes though...


Comment #9 by: potollo on 15 Aug 2009, 20:44 GMT reply to this comment

I have a x60 and a x60 tablet. Both have this problem and I'm annoyed Lenovo has not done anything about it.

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