14 DAY TRIAL // Kershaw, Cutter & Ratinoff, LLP is looking for people who "recently purchased the new iPhone and have experienced poor reception quality, dropped calls and weak signals." The law firm, known for suing Facebook and Zynga over scammy gaming ads, is investigating a possible class action over the widely reported reception problems with Apple’s iPhone 4, according to Gawker Media.
Tests carried out soon after Apple launched its elusive next-generation iPhone have showed that radio reception is not exactly the phone’s strong point, with Steve Jobs (Apple CEO) advising users to grip the phone in a different manner, as a workaround. This was undoubtedly a bad move for the Apple head as KCR is now eyeing the company, seeking to file a class action suit over said reception problems.
“CONSUMER INVESTIGATION: iPHONE 4 Dropped Calls and Reception Problems”, reads an announcement at kcrlegal.com. “KCR is currently investigating potential problems with the release of iPhone 4”, the firm says. “If you recently purchased the new iPhone and have experienced poor reception quality, dropped calls and weak signals, we would like to hear from you”, Kershaw adds. A toll free number is provided for those who may want to contact the firm. Visitors of its web site are instructed to click "live chat", should they want to immediately get in touch with a KCR representative. Finally, an email address is provided for those who would like to take their time and provide relevant details to KCR.
The iPhone 4 is known to have a bit of a design flaw, although some believe Apple will be able to fix antenna issues via firmware update. In designing the smartphone’s shell, the company decided to place its Wi-Fi and GSM antennas on the outer side of the device. The steel frame of the phone, sectioned at two ends, is what doubles as the antennae. These can be easily bridged together by the user’s hand, thanks to the electro-conductive nature of the skin. Some have suggested that Apple should provide free Bumpers (protective accessories) to all iPhone 4 users, although this hardly seems the proper way to address such a serious issue.