14 DAY TRIAL // Mason & Mason, LLP, a law firm that provides legal solutions in major practice areas such as Medical Malpractice, Wrongful Death, and Personal Injury, has filed a lawsuit against Apple over the iPhone 4 reception issues, being unimpressed by the company’s open letter regarding iPhone 4. Mason is the third law firm this week announcing plans to "punish" the iPhone maker for pushing a faulty device onto customers.
In its letter regarding the bad PR surrounding iPhone 4, Apple contends that “the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength,” the company alleges. To fix this, Apple is adopting AT&T’s formula for calculating how many bars to display for a given signal strength. The formula will be included in an upcoming Software Update to the iOS for all iPhones, “since this mistake has been present since the original iPhone,” Apple also reveals.
“We have gone back to our labs and retested everything, and the results are the same— the iPhone 4’s wireless performance is the best we have ever shipped,” the Cupertino-based electronics maker upholds. “For the vast majority of users who have not been troubled by this issue, this software update will only make your bars more accurate. For those who have had concerns, we apologize for any anxiety we may have caused,” Apple states.
Much like Kershaw, Cutter & Ratinoff, LLP and Carp Law Offices, LLC, Mason is holding that the signal problems are, indeed, caused by a design defect, while Apple is deluding the public in saying that the signal bars displayed on screen are the only thing that need adjusting.
"Our investigation revealed that users lost reception when gripping the phone in a conventional manner," the law firm says in a statement provided to Tech Crunch. "We believe that the problem is not merely how the signal strength is displayed but involves a physical blocking of the antennae which cuts off calls."
Softpedia note
Hopefully, Mason’s “investigation” extends to more than just a couple of YouTube videos showing what seems to be an issue with the iPhone 4’s reception. Although a number of iPhone 4 users are claiming to experience bad reception leading to dropped calls, these problems are yet to be confirmed as widespread. Moreover, dropped calls are not, by far, an issue typical to Apple’s iPhones.