LG Optimus 7 Will Not Receive the Windows Phone 7.8 Update

The information has been confirmed via LG Electronics Poland

By on November 23rd, 2012 10:06 GMT

LG Optimus 7 is one of the first-generation Windows Phone handsets and the first LG smartphone powered by Microsoft’s mobile platform.

We have known for quite some time now that these first-generation smartphones won’t receive a Windows Phone 8 update, mostly because of their hardware configuration.

However, Nokia and Microsoft are reportedly working to bring some of the features of the Windows Phone 8 platform to the first-generation smartphones powered by Windows Phone 7.5.

These features will be added via a special Windows Phone 7.8 update which has yet to be officially released. We would’ve expected all Windows Phone 7.5 devices to receive this upgrade, but, sadly LG has other plans.

It looks like the South Korean company totally pulled from the Windows Phone adventure and will not offer this update to LG Optimus 7 owners.

Now, we’re not sure how many people still own the Optimus 7, which was launched on the market exactly two years ago, but, once again, LG shows lack of respect for its most loyal customers.

We assume that someone who keeps a 2-year-old Windows Phone device and doesn’t want to change it must be a loyal fan of the manufacturer.

Well, it looks like LG doesn’t think so and decided to completely pull from supporting Windows Phone, possibly because of its failed experience with the Optimus 7.

The information has been recently confirmed by LG Electronics Poland, which replied to an LG Optimus 7 owner who wanted to know more details on any upcoming software updates for its smartphone:

“Please note that it is not expected to introduce software update for your version of the E900 to 7.8. If you have additional questions, please contact us again.”

Polish site wp7.com.pl reports there’s a high chance LG withdrew from Windows Phone product support, even though its Optimus 7 might have been better in certain aspects than Samsung and HTC smartphones. Stay tuned for more updates on the matter.

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