Kroll Ontrack Improves Its Data-Recovery Solutions for Mac

Kroll Ontrack, a provider of information-management, data-recovery, and legal technology products and services, is pleased to confirm several improvements to its data-recovery tools for Macs. The company offers efficient data-recovery solutions for Mac users, server admins, specific Mac applications and files, as well as solutions for the iPod, iPhone, and now the iPad too, through its Ontrack Data Recovery services.

Using what it calls a “Recovery Positioning System process,” Kroll Ontrack claims to be able to prioritize the recovery strategy with respect to the specific needs of each customer. The service is also able to locate specific information, as well as critical file types, on used areas of a failed hard drive.

“The decision a corporation or user makes post data loss impacts the integrity of a drive recovery. Kroll Ontrack’s research and development advancements and cleanroom technology allows Ontrack Data Recovery engineers to read the drive and image files better and faster, despite any damage that may still be occurring,” Todd Johnson, vice president of Ontrack Data Recovery operations, Kroll Ontrack, said. “This, coupled with our ability to target the critical files and provide a comprehensive evaluation and detailed file report of which files can be recovered, is invaluable to the customer experience.”

The company’s engineers have found that requests for Mac-specific data recoveries have doubled over the last three years, Kroll Ontrack says. In fact, their number has grown some 117 percent between 2006 to 2009, their statistics show, and the numbers continue to rise, as Apple’s market-share climbs steadily. Kroll Ontrack pledges to remain committed to its investment in data-recovery solutions for Apple customers, targeting not only Macs, Mac servers and Mac apps, but also the iPad, iPod and iPhone devices.

The report adds that the company owns data-recovery technology specifically designed to protect MacMail and Microsoft Entourage e-mail, as well as data-recovery capabilities for the Apple Xsan 2 clustered file system for Mac OS X. Kroll Ontrack cannot stress enough that the proprietary Recovery Positioning System feature adds a high level of precision to its already powerful data recovery process. This results in faster service and a higher quality data recovery, Kroll Ontrack says.

“Essentially, the first attempt is the best chance to achieve the highest quality recovery possible following a hard drive crash. With our Recovery Positioning System process, we have the ability to get to the critical files more quickly, which improves the quality and turnaround time of the recovery,” Jim Reinert, vice president of product development, Kroll Ontrack, added. “Apple customers with Mac operating systems not only benefit from our extensive data recovery experience, but our dedicated research and development, which are second to none.”